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Hoover Toyota
- Car Dealers
- Hoover, AL
About this business
Welcome to Hoover Toyota Well-known for serving the Birmingham area, Hoover Toyota is one of Alabama’s oldest Toyota dealers, offering more than 20 years of sales, and service and parts expertise to our customers. Our philosophy is to “give, give, give information.” Our Internet Sales Staff freely gives out our aggressive pricing, and we work to take care of our customers after the sale, as well. In fact, our unique Red Carpet Program, which is free to all customers, proves this. We’re proud to be one of the go-to Toyota dea... read more
Location details
2686 John Hawkins Pkwy, Hoover, AL, 35244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
While my purchase was reasonably pleasant, the service department was a total failure. I had my car brought in last week for a 6 moth service they emailed me and said I needed. It turned out they only rotated the tires and topped off the windshield washer fluid. Great way to waste half my day on something the say I only need every 5,000 miles - my car only has 3,500. The next day the tire pressure light comes on. I check all my pressures and they appear fine. The light stays on. I also find a scratch on the hood. I take my c... read more
I don't advice women, especially African American, to visit due to the unprofessional staff. My sister went in for an oil change and the receptionist was rude when she checked out. Then when she went to get her car nobody told her where it was located. She had to go find help and was told her car was in the back parking lot in a corner. There were several empty spaces in the front but they parked her car in the corner lot purposely so she wouldn't find it. Very unprofessional.
Why I say I hated it. I made an appointment for an oil change today. Got there 10 minutes early. And then it happen. I have always love this dealership. Have bought two cars. But the services department in the new section was nice but the manager was ugly and rude. After waiting for a hour and half for a oil changes she rudely told me two cars was ahead of me. Why make an appointment. Then proceeded to tell me that appointments are not made for oil changes. Red Carpet turn into black carpet. I had to be at a funeral home at ... read more
Service is SLOW, over priced, and tries to sell you things you do not need.
Nice folks but have to disagree with a 49$ diagnostic charge on each squeak & knocking sound under truck that I hear. Squeaky noise while driving at slow speeds & when you step into truck & an occasional knocking sound when turning. Should be one 49$ charge not 3...just doesn't seem right. Hindsight is 20/20...won't do the diagnostic deal again.
Service department sucks! I bought a new Toyota it has a bad shaking at 74mph, they said they can only balance up to 70mph. Will never by another Toyota!!!
We have owned Toyota vehicles for almost 20 years. The product is excellent overall. It just should not take over two hours for a simple oil change.
RecommendedMy husband and I have been looking for a family friendly, reliable vehicle for a month or so. We have been burned badly once before buying a used car from a dealership. So we were very skeptical. However, I saw a couple minivans online that I wanted to look it. So last Friday, (09/25/15) I pulled into the parking lot. It had been a few years since I'd been there so I wasn't sure of the set-up. And it's so big, it looks like it could be two completely different lots. So I parked at the service center. To my left, I saw... read more
HORRIBLE customer service in the service department. Used to be amazing, not sure what happened but I will not be coming back.
Frequently asked questions about Hoover Toyota
How is Hoover Toyota rated?
Hoover Toyota has a 4.6 star rating with 7,601 reviews.
When is Hoover Toyota open?
Hoover Toyota is closed now. It will open at 9:00 a.m.