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Horseshoe Black Hawk

4.4

About this business

Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more

Location details

401 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.48,258 reviews
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Ed's profile image
3 years ago

Business response:

Thank you for the review Ed, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day. 

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Heather 
3 years ago

Nice Very nice and clean. Incredible shower! Very nice mid-priced restaurant with good food. Only poor rating was for no room refreshing. We put the sign out to clean because we needed some towels and cups, but no one ever cleaned or restocked. 

Business response:

Wow, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Currently as part of our Covid precautions we are not doing daily housekeeping service to the rooms however we will still deliver any requested items, sorry this was not made clearer at check in. Good luck and we look forward to seeing you again soon. 

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Randall 
3 years ago

Isle warm Room was nice and updated but..there tiny refrigerator didn't work or.barely worked and the setup of fridge always scrapped against bottom of cabinet which was gaed to close and caused alot.of previously damage to cabinet.. 

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

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Anonymous 
3 years ago

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck  

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Anonymous 
3 years ago

The parking garage needed some more cleaning of trash. Room was great and we were upgraded at no cost to a room with the forest view. I left my sign up asking for housekeeping and was gone for most of the day to come back to an unserviced room. Maid was nice but disnt understand english well... she provided towela upon request. The back of the bathroom door needed cleaned and some other minor areas. Fridge was clearly not cleaned as it smelled of old fridge... heard passerbys and noise from hall, but room was decent. No room... read more

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

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Anonymous 
3 years ago

It was clean and quiet, attractive shower 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

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Anonymous 
3 years ago

Some of the restaurant staff were pretty rude, but other than a very enjoyable.atay! Clean rooms 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

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Anonymous 
3 years ago

It was great. Had a nice time! 

Business response:

Wow, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon. 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

Wow, THANK YOU for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon. 

Frequently asked questions about Horseshoe Black Hawk

How is Horseshoe Black Hawk rated?

Horseshoe Black Hawk has a 4.4 star rating with 8,258 reviews. 

When is Horseshoe Black Hawk open?

Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.