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iAqualink app

4.3

    About this business

    iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go. 

    4.31,680 reviews
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    Jeff Quillin's profile image
    Jeff Quillin 
    2 months ago

    Fantastic 

    Business response:

    Thanks for rating the app, Jeff! We appreciate hearing from you. Enjoy your pool time! - iAquaLink Support 

    Bryan Hepburn's profile image
    Bryan Hepburn 
    2 months ago

    The app itself works fine. The web version, linked from within the app, to control the schedule and system settings, is horrible and if you are editing the schedule, and lose internet or get a phone call or something that causes you to exit the app, it causes an air and requires you to basically force restart the device. Lately, I think it's been losing Wi-Fi connection or something, and not turning the pool pump on in the morning. 🙄 

    Business response:

    Thanks, Bryan! You're correct that you need to save changes before exiting the schedule screen. Should you be interrupted, resetting the equipment is the trick. You can also log into to edit changes in any browser at www.iaqualink.com. Ensure that the wifi signal outside by your pool equipment is consistently at least 10 Mbps. - iAquaLink Support 

    Casey Zilionis's profile image
    Casey Zilionis 
    3 months ago

    Fairly good user interface, but some elements, such as setting variable speed pump schedules and speeds can be quite complex. Also, I can't figure out a way to make changes or deletions to the One Step settings 

    Business response:

    Hi Casey, Thanks for your feedback! Please give us a call at (800) 822-7933; we may be able to send you a helpful firmware update as well as assist you with the OneTouch settings. We look forward to speaking with you. - iAquaLink Support 

    Brad Wilemon's profile image
    Brad Wilemon 
    3 months ago

    Need better lighting options 

    Business response:

    Thanks Brad! The app options depend on the physical lights installed in your pool. For example, many lights' red does not illuminate a pool well due to its longer wavelength and is not designed as a solo color. Thanks to customer feedback like yours, Jandy offers Infinite Watercolor lights, capable of any color in the rainbow.- iAquaLink Support 

    Joy Davis's profile image
    Joy Davis 
    3 months ago

    App works, for the most part, but I am unable to add a schedule. Can someone assist? 

    Business response:

    Hi Joy! Thanks for rating the app; we appreciate hearing from you. Our product specialists are happy to help; please give us a call at (800) 822-7933. Enjoy your pool time! - iAquaLink Support 

    Phillip Smith's profile image
    Phillip Smith 
    3 months ago

    App falls off network, had to uninstall then reinstall, unstable. Freeze temp set at 37 degrees but pump didn't adjust, had raise temp to 42 degrees so that rpm would increase. 

    Jason Eisenberg's profile image
    Jason Eisenberg 
    3 months ago

    Easy to use and super convenient. 

    Business response:

    Thanks for sharing your experience, Jason! We really appreciate your taking the time to review the app. Enjoy your swim time! - iAquaLink Support 

    Betsy Moyer's profile image
    Betsy Moyer 
    3 months ago

    I have to close and restart this app between every session. This the 4 star. This app would be improved if there were scheduling options to turn on and off my spa pump and spa heater. It would be even further improved if there were any diagnostic info about my hot tub system or even just manual entry with reminders about lifespan of filter or any helpful maintenance notifications about how much time has passed since it was last run, etc. 

    Business response:

    Our apologies, Betsy. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support 

    Strong Tower Pool LLC's profile image
    Strong Tower Pool LLC 
    4 months ago

    Excelente sistema automatizado. Soy tecnico de instalacion de equipos de piscinas y lo he instalado. 

    Business response:

    ¡Muchas gracias, Strong Tower Pool! Apreciamos su entusiasta reseña. - Soporte iAquaLink 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 4.3 star rating with 1,680 reviews. 

    When is iAqualink app open?

    iAqualink app is closed now. It will open tomorrow at 9:00 a.m.