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iAqualink app
About this business
Cannot install the new version. Your quality control stinks. The new app installed and is great.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
great app but it didn't understand why I'm not connecting to .it's showing me .Server Error Firmware update failed, please contact customer support Okay
Business response:
Our apologies for your continued issue. To correct the firmware update, please contact us through "Support" on the app menu. Thank you. - iAquaLink Support
Tried to update but wouldn't install. I have plenty of room on my phone. Tried all suggestions including restarting phone and Uninstall app and now won't install and lost the app completely. Update: now able to reinstall app and back online for my pool. Their server was down
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. If you continue to have issues, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Update...5 stars. Thanks for the quick response and info. The App Store glitch is fixed and the install is complete. Working great. Thank you.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Got it to install. All good. Thanks
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Cannot update the latest version, but app works well otherwise.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
I edited my previous review because the developers fixed the problem: the app is great, and works well. The controls are almost instant, and the schedules are almost perfection (a setting for "every other day" would be nice).
Business response:
We apologize; there is an App Store issue that coincided with a service outage. Our server is back up and running; downloading the app is currently not working. You can access your settings from any browser by logging into https://www.iaqualink.com. Thank you for your patience! - iAquaLink Support
Update: Customer service is top-notch. Like many other users, I had issues getting the new release updated on my Android phone. They work tirelessly to fix the issue and succeeded. Thank you!
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
I was really enjoying the app and then last night, it wouldn't install the recent update. When I deleted and tried to install the app, it won't install it after download. Please fix!
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,429 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.