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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
Great app. Easy to use and convenient!
It would be great if this app could send an alert when there is an AquaPure general fault
App stopped communicating with pool equipment. I checked this site and saw an update was needed tried updating and it stayed in pending mode. After 30 min. Of pending status I un-installed it. Now it won't install on my phone at all just stays in spin mode pending. I am using a Samsung phone. ***Update*** had to have the antenna replaced and an alteration to the program for the pump speed on the equipment in order to communicate with App and avoid some other issues. Once the antenna was installed magically the app loaded on ... read more
Business response:
Hi Karen, We're glad to hear that your app is working properly again! Please let us know if we can assist in the future or if you have any questions. We're at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
I have also experienced the same issue when not logging out, not being able to access it unless I log out first. Today it was saying unable to connect to the server. After trying multiple times it finally connected. Now it is saying incorrect username or password and I can't get in! When clearly I am using the correct credentials. Frustrating when it isn't reliable.
Business response:
Hi Marina, Our apologies for the issue you're having! Since logging out didn't help, please try changing your password and clearing the app storage data. If that doesn't do it, please uninstall/reinstall the app. This should do it, but if you still have issues, please call us at (800) 822-7933 so we can troubleshoot. Thanks! - iAquaLink Support
Needs some tweaks. It doesn't make any sense to have lights that will show on the color changing mode but then not be able to turn them on individually. I'd really like to turn on just red sometimes but I can't.
It was well worth the money to automate our pool/Jacuzzi system. We can be on our way home from Vegas or out to dinner and decide that going in the Jacuzzi would be a good thing, and when we get home the Jacuzzi is hot and waiting for us.
Business response:
Hi Phil, Thanks so much for sharing your first-hand iAquaLink experience online! Please let us know if you ever have any questions; we're at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your spa time! - iAquaLink Support
Worked fine, but now it is stuck on the firmware update screen.
Business response:
Hi Adam, Thank you for letting us know! We found your account and reset it; you should be able to access it now. Please let us know if we can assist further! We're at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Happy swimming! - iAquaLink Support
It works but needs improvement. You need to figure out a way to move the stuff that's on the web version into the app. I find the web version not very user friendly. For example, my program is not operating correct and I can't get into it on the web version to see if it somehow changed. I can log into the web version fine, just can't see the details of the program. All of this should be available on the app.
Business response:
Hi Steven, Thanks for your feedback! We are always looking to improve the app and appreciate hearing from users like you. We'd like to hear more about what you're not finding in the web interface; please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com with details. - iAquaLink Support
Fairly easy system to use, been up and running for 1.5 years with no issues
Business response:
Hi Robert, Thanks for sharing your first-hand experience with others! It's always a pleasure to hear from satisfied customers like yourself. Enjoy your pool time! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,529 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.