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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
Has an annoying bug for me. If I close the app without logging out, when I open it a few hours later, I can't access my chlorinator. I gets stuck on the spinner. So I close it again, open, logout, and log back in. I think some sort of authentication token gets timed out, but the app tries to use it anyhow.
Business response:
Hi Garry, We're sorry about that! We recommend creating a new user account, re-provision your device to this new account, and trying again. If this fails, please call us at (800) 822-7933 and we'll get things working properly for you. Thanks for letting us know! - iAquaLink Support
Awesome and easy to use app, follow the prompts and away it goes. Clean the pool from your lounge suite.
Its worth getting the app control for the pool equipment.
Constant connection problems with the iaqualink 2.0 antenna since the day it was installed. Replacing the 2.0 antenna with the 3.0 version cured all previous issues. Unable to award 5 stars due to over two years of disappointment.
Business response:
Hi Bill, Thank you for the continued updates and we hope your app experience continues to improve. Please reach out to us with any issues you may experience so we can assist you directly. Have a great swim season! - iAquaLink Support
sweet app
Easy to work with but very laggy
Business response:
Hi that guy, Thanks for writing a review. Sometimes the app might be slow but such instances are rare. If it happens too often, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com and we'll be happy to troubleshoot with you to find a solution. - iAquaLink Support
Things are improving!
Business response:
Hi Carlos, Thanks for the update! We're standing by to assist, if needed; just let us know. Enjoy your improved-quality pool time! - iAquaLink Support
Dependable, but unintuitive to setup. And lacks simple features like an alarm to tell you when your spa hits the desired temp. And the lights, you can't make your own colors, there are preset colors and if you pick 1 at the bottom of the list it will cycle thru all of the colors to get to the one you picked, but it will go directly to the last color picked if you simply cycle the power on/off! using the web portal to set the system up almost requires a degree in computer programming, it's bad!
5 stars because this is such a great way to control your pool! I asked my pool expert about all the negative reviews on this app and he said "ignore those, they're due to poor wifi connection". Maybe it's not that simple, but for me this app connects perfectly and functions as well as any of my other IoT apps (Ring, Nest, Wyze, etc.). However, as other reviewers said, there is still room for improvement. 1. No feedback to clicking a button. 2. Programming is clunky & is only done on website.
Business response:
Hi Don, Thanks so much for your review! We appreciate your feedback as we are continuously working on adding more features to our app to make your experience better. If we can help in any way, please reach out to us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,529 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.