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iAqualink app
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Constant connection problems with the iaqualink 2.0 antenna since the day it was installed. Replacing the 2.0 antenna with the 3.0 version cured all previous issues. Unable to award 5 stars due to over two years of disappointment.
Business response:
Hi Bill, Thank you for the continued updates and we hope your app experience continues to improve. Please reach out to us with any issues you may experience so we can assist you directly. Have a great swim season! - iAquaLink Support
sweet app
Easy to work with but very laggy
Business response:
Hi that guy, Thanks for writing a review. Sometimes the app might be slow but such instances are rare. If it happens too often, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com and we'll be happy to troubleshoot with you to find a solution. - iAquaLink Support
Things are improving!
Business response:
Hi Carlos, Thanks for the update! We're standing by to assist, if needed; just let us know. Enjoy your improved-quality pool time! - iAquaLink Support
Dependable, but unintuitive to setup. And lacks simple features like an alarm to tell you when your spa hits the desired temp. And the lights, you can't make your own colors, there are preset colors and if you pick 1 at the bottom of the list it will cycle thru all of the colors to get to the one you picked, but it will go directly to the last color picked if you simply cycle the power on/off! using the web portal to set the system up almost requires a degree in computer programming, it's bad!
5 stars because this is such a great way to control your pool! I asked my pool expert about all the negative reviews on this app and he said "ignore those, they're due to poor wifi connection". Maybe it's not that simple, but for me this app connects perfectly and functions as well as any of my other IoT apps (Ring, Nest, Wyze, etc.). However, as other reviewers said, there is still room for improvement. 1. No feedback to clicking a button. 2. Programming is clunky & is only done on website.
Business response:
Hi Don, Thanks so much for your review! We appreciate your feedback as we are continuously working on adding more features to our app to make your experience better. If we can help in any way, please reach out to us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
OK, looks like the app is fixed. Support sent me a side load (Ver 6.2.2) to try and it hasn't faulted once. Nice work folks.
Business response:
Hi Tony, Thank you for the update! We're so happy to hear that you're now satisfied with the app. We're glad we could assist. Please let us know if there's anything else we can help with. Enjoy your pool time! - iAquaLink Support
Well, Google Play Store has all the apps I've ever needed. It is user friendly and lets me know what to do when I need a new app. It is so colorful and fun.
Overall it is a good app. I have only two complaints. 1. They have not learned how to provide the user a unified interface for the advanced workings of the system. 2. Sometimes when you press a button, the system responds but the UI does not reflect the change. This is bad if you are leaving the house and you think you turned the something on or off. 3. I was forced to enable the DMZ on my router to get it to connect and stay connected to the internet. Other than those things, it is solid.
Business response:
Hi Christopher, Thank you for your review! We are curious about your point #2. Can you please send more detail on that, such as the exact scenario when it occurs, to customerfeedback@fluidra.com? We'd like to take a look at this for you. Enjoy your pool time! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,657 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.