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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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pre-approved for $1500, yet first loan amount was $100
Business response:
Dear Paul, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at resolution@icash.ca.
they didnt credit my loan and ruined my credit
Business response:
We take great pride in providing exceptional service to our clients and are committed to continuous improvement. We value your feedback and would appreciate any further suggestions you may have to help us enhance our services and better meet your needs next time. You can also send us an email to resolution@icash.ca. Best regards, iCash
too hard to learn how to use this app and really glitchy
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customers to receive. If you’d like to talk with us further, please reach out at resolution@icash.ca.
I downloaded this app, hoping to receive a loan instantly to help pay off my overdraft and receive money for Necissities, but every time I try to apply, i'm simply sent the your loan application wasn't submitted due to some issues with your bank which there isn't any. if there was a way to get past this and have my loan application approved, i'll change my rating to 5 stars, but for now Icash is only getting 1 star from me and that's it.
Business response:
Hi Danica, Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk to someone else directly, you can reach out to resolution@icash.ca. One of our Resolution Team specialists will get back to you ASAP.
trash app with no customer service they don't give loan they just want $42
Business response:
Dear Abdullah, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at resolution@icash.ca.
so much for V.I.P treatment
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. Please note that iCash is a licensed lender and has to conform to the regulations. Note that each loan is treated individually. We would love the opportunity to discuss this with you further. Please reach out to us at support@icash.ca.
not so much help
Business response:
Hi Seth, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
Awful. They sent my funds to someone else. Endlessly denied it, even when faced with proof and refusing to provide the confirmation number for the etransfer they supposedly sent. Also lied about call backs from customer service (no body called me). Now they're trying to do damage control and say they're going to resend but it's been 3 days and I still have no funds. They have the ability to send a new one while they trace the old one, but they won't. Just endless lies and excuses.
Business response:
Hi Angela, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
does not recognize My bank
Business response:
Dear Cal, we take pride in providing excellent customer service to every one of our customers. We are saddened that we fell short of that excellence in this case. Please send us an email at resolution@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,182 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.