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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directions
horrible trying to sign up. kept me going in circles
Business response:
Hi Dawna, getting stuck in circles while trying to sign up is certainly frustrating, and it's not the experience we want anyone to have. We aim to make the application process clear and straightforward. We'd appreciate the opportunity to look into what happened and help you move forward. Please reach out to us at resolution@icash.ca.
changing my review, this place sucks.
Business response:
Joseph, we’re concerned to see your opinion of iCash change so much. We’d like to understand what prompted the change. Please reach out to us at resolution@icash.ca so we can listen and look into your concerns privately.
won't lend 200 dollars.as income ends in 6 months ridiculous
Business response:
That’s understandably disappointing when the amount you hoped for wasn’t available. Loan amounts are based on a number of factors, and we can’t discuss an individual decision publicly. Please reach out to resolution@icash.ca so our team can look into your concerns with you.
Usually buggy or some issue that makes me feel like doing it on a PC is nore reliable. Issues when connecting to bank turned me off this app.
Business response:
That's useful to know, especially the bank connection part, since that's the step where a snag is most likely to put someone off. The website is there as a fallback if the app plays up, and if you're willing to share what happened at resolution@icash.ca, we'll pass it to the team that looks after the app.
Absolutely useless. They take forever to do anything, the timelines they give you are pointless, as they never meet them. The customer service is clueless. 100% use the Bree app instead of iCash. You'll have much better results, and receive far better customer service.
Business response:
Being given a timeline and then left waiting past it is a fair thing to be annoyed about. Payment timing depends in part on the bank's own processing, which sits outside our hands, though every enquiry should still get a timely, clear reply. Please email resolution@icash.ca, and we'll look into this with you.
having issues with not getting my code to my phone number uuuggghhh I have emailed already but no reply.
Business response:
That sounds frustrating, Rosemary, especially when you’re waiting for a code and haven’t heard back yet. Every enquiry should receive a timely and helpful response. Please email us at resolution@icash.ca so our team can look into this with you.
not so good
Business response:
Hi Tricia, it’s disappointing to hear we didn’t leave a better impression. We’d like the chance to understand what didn’t work for you. Please reach out to our Resolution Team at resolution@icash.ca so we can look into your concerns privately.
Does not function as described
Business response:
That’s disappointing to read, John, especially when something doesn’t work the way you expected. We’d like to better understand what fell short and help where we can. Please reach out to us privately at resolution@icash.ca so our team can look into your concerns.
useless, they decline you every time. What is even the point?
Business response:
It’s understandably frustrating to apply more than once and not receive the outcome you hoped for. Loan applications are assessed using several eligibility and risk factors, and approval can’t be guaranteed. We can’t discuss individual decisions publicly, but our team would be glad to review your concerns at resolution@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.