This profile has been claimed by the business owner or representative.
iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directions
stole my money and left me broke
Business response:
We understand how distressing financial concerns can be, and we take your comments seriously. Unfortunately, we haven't been able to identify an account based on the information available in your review. We'd appreciate the opportunity to look into this further, so please contact our Resolution Team at resolution@icash.ca.
Terrible experience, they never take the money from my bank, and charge me a lot of fees, I always have to call, and they sent me new agreements. horrible app
Business response:
Hi Alejandro, thank you for sharing your review. All payment terms, including applicable fees, are clearly disclosed before any agreement is made. We'd appreciate the opportunity to assist you further. Please reach out to us at resolution@icash.ca.
Been using Icash to help me progress for over 3 years. every single week as I'm paid weekly. Randomly I'm put through the rings, asking for proof of paystubs. Nothing changed in my employment. I hold a stellar payment record with not 1 missed payment. Now they want proof of income. I give it to them and they email back asking for a most recent stub. I gave them my most recent and I received another email asking for the exact same thing. All automated. Not a care about their clients. Sad
Business response:
Hi Curtis, we understand how frustrating repeated requests for the same document can be, especially after years of trust in a service. Income verification is sometimes needed for lending assessments, but communication should always be clear and helpful. We'd appreciate the chance to look into your concerns. Please reach out to resolution@icash.ca.
Making me sit on the end screen of your ad for 80 seconds before showing the X makes me want your app less
all though I've have several loans now and all were paid back on time and I'm un good standing, they still will not allow me the larger amounts over 500, even tho I have quarenteed income surpassing same.
Business response:
Hi Misty, we understand why you'd expect a higher loan amount after consistently making repayments on time. While repayment history is considered, loan amounts depend on several factors, including income and lending requirements. Each application is assessed individually. We're happy to provide more clarity at resolution@icash.ca.
These guys have no problem flat out lieing to you. I have several documented emails and phone calls of their "promises" as well as lies. Been dealing with them for over 6 months and they are refusing to answer an extremly simple and straight forward question about my account. they love to lead you on as well. They use discriminatory actions and policies. They are currently being reviewed by the BBB and they will only reply when you make formal complaints that will hurt their image.
Business response:
Concerns about fairness and clear answers matter to us. The same review process and eligibility criteria apply to every applicant, though individual assessments can’t be discussed publicly. Please contact resolution@icash.ca with any remaining questions, and we’ll address them as fully as we’re able to.
predatory, will not work with you at all
Business response:
Hi Dave, feeling heard and having support matters. All costs and terms are disclosed in writing before anyone agrees, and we’re here to discuss payment options respectfully. Please reach out to resolution@icash.ca so we can better understand your concerns and explore how we can help.
a worse version of bree.doesnt let you repay early.save your time get bree
Business response:
Having the flexibility to pay early matters. Our customers are always allowed to pay early with no fees or penalties. Please reach out to resolution@icash.ca so we can look into the difficulty you’ve described and help with the next steps.
tried to take a loan out almost 1 year ago I wasn't able to due to eligibility, I changed my income and went back couple months later and to my surprise told me I was not allowed because of the first application I was denied said I still have to wait a few months, how long is a few months I thought 2 or 4 but it's been now 8 months I've been waiting and it's telling me to wait a couple more. do not go with this icash will push you around.
Business response:
Hi Jordyn, we understand your frustration, especially after updating your income. We assess applications using several eligibility factors, and approval isn't guaranteed. We know clear communication about eligibility matters. Please contact resolution@icash.ca so we can address your concerns privately.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.