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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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does not recognize My bank
Business response:
Dear Cal, we take pride in providing excellent customer service to every one of our customers. We are saddened that we fell short of that excellence in this case. Please send us an email at resolution@icash.ca.
Poor customer service, they dont follow they're loyalty program, used to be a decent company.
Business response:
Thank you for the 4-star review, Jeremiah. We are glad to have been able to help you when you needed us, and thank you for cooperating with us to resolve your concern. Is there anything we could’ve done to make your experience even better? If you have any more information you’d like to share with us, please don’t hesitate to reach out!
This loan service pisses me off! I paid off the loan, and it's just sitting there in the system. BOOOOOOOOOOOOO!
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customers to receive. One of our Specialists will contact you shortly. You can also send us an email to resolution@icash.ca. Best regards, iCash
I applied for a loan and a scammer told the money right out of my account ì need the names of who took my loan
Business response:
We thank you for the 5-star review! We are committed to delivering the best possible experience for our customers, and your feedback plays an important role in helping us achieve this goal. We would be grateful for the opportunity to connect with you further, so please don’t hesitate to reach out to us at resolution@icash.ca.
uncaring and extremely rude
Business response:
Dear Evan, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority, and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
not interested
Business response:
Hi, Pamela. 5-star customer satisfaction is our goal with every single one of our customers. If there’s anything further we can do to help, please reach out at resolution@icash.ca and let us know.
keeps changing my payment from 1 payment to 2 separate payments.
Business response:
Dear Bailey, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
why do you wait so long to take your money out in the day it is owed? like you initiated the payment but it still takes 12 hours to withdrawal your funds from my account that doesn't even make sense
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
Verification options are minimal, even with referrals and a complete application. Poor customer service response- No alternative offered just a "oh well, deal" attitude given hours after inquiring about it.
Business response:
Dear William, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at resolution@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,186 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.