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372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directionsthey do not have a repay early option, they do not give the freedom to choose your repayment date that works best, they charge you for modifications. not the best lender.
Business response:
Hi Tyler, Thanks for sharing this. We understand that flexibility around repayment options and account changes is important, and we're sorry to hear that your experience didn't meet your expectations. If you're open to it, we'd like the chance to learn more about your concerns. Please feel free to reach out to us at resolution@icash.ca.
to bad they do not accept Beem Credit union although I see that they accept interior savings credit union lol 😆 which there is no more interior savings it has been switched over to Beem Credit Union in the last 3 to 6 months or longer lol may want to update your platform for banking with interior savings
Business response:
Hi Amanda, Thanks for taking the time to share this. We can see how that would be frustrating, and appreciate you pointing out the information you came across. If you'd like us to take a closer look at your concerns, you're welcome to contact our team at resolution@icash.ca. We'd be happy to assist.
Disappointed. False information required to be approved. very very sad and hard to be approved on a payday loan.
Business response:
Hi Name, we’re sorry to hear this left you feeling disappointed. We understand how frustrating it can be when the process doesn’t meet your expectations. If you’re open to it, please feel free to reach out to our team at resolution@icash.ca so we can learn more about your experience and address your concerns directly.
I been waiting 2 hours for my verification email to activate my account I tried resend email over a dozen times how hard is it to send a email
Business response:
Hi rustconsolegods, we can see how waiting that long for an email would be frustrating. Thanks for taking the time to share this. If you're open to it, please reach out to us at resolution@icash.ca so our team can take a closer look and help get this sorted out.
such a Terrible and misleadingApp.I had went thru a Hard financial time back in late 2020. couldn't pay bsck until 2024/2025 (only $100) now to this day I cant re loan to show im back to being reliable and financially stable. they just pick and choose who they want regardless of how good the credit or how good the bank account looks. or they just have a grudge against me because I went thru a hard time when I lost my job couldn't pay bak same week they need to be looked into (investigated)
Business response:
Hi Phillip, we can understand how frustrating and discouraging this has felt, especially after a difficult period in your life. Thanks for taking the time to share this. We know it’s tough when expectations aren’t met. If you’re open to it, please feel free to contact our team at resolution@icash.ca.
wish i could do NO stars.... but i geuss one will have to do 🙄 they let AI run the whole process..... the first few times I loaned from them, I never had to wait to reloan, they used to be quick and easy. now its a FOUR day wait? with no real explanation. and the AI says I was overdraft in my account. which I very clearly was not. but that didnt matter, AI said im overdraft. so im overdraft and have to wait the four days. iCash is a POS company. dont loan from them.
Business response:
Hi Tiffany, we can see how this experience felt frustrating. We’re always working to improve our review and verification processes to keep things as smooth and reliable as possible for everyone. If you’re open to it, please reach out to resolution@icash.ca, and our team would be happy to take a closer look with you.
complete garbage, they ask for too much personal information and gives scam vibes really badly. zero trust in this app.
Business response:
Hi the reviewer, we understand your concerns and we appreciate you taking the time to share how you feel. Trust and privacy matter a lot, especially online. If you’d like us to take a closer look, please reach out to us at resolution@icash.ca.
They say you can pay back early through e-transfer. What a run around. They removed bank payment, now impossible to pay. Great idea: make it possible to pay in the app. No? Why not?
Business response:
Hi Ley Berry, we can see how that would feel frustrating, especially when you’re trying to make a payment early. We appreciate you taking the time to share this feedback. If you’re open to it, please reach out to us at resolution@icash.ca, so our team can take a closer look and assist further.
Save yourself the time and go elsewhere. Their service is extremely delayed. Currently waiting 4 days from my application and still waiting. They are already expecting me to pay in 4 days for something I have not received. My application has been approved but their service to provide has a huge lag in fulfillment. Maybe even non-existent as a first time applicant.
Business response:
Hi Gracie, thanks for sharing this. We can understand how frustrating delays and unclear timing can feel, especially when you’re waiting for updates. That’s not the experience we want people to have. If you’re open to it, please reach out to us at resolution@icash.ca so our team can take a closer look and assist further.
iCash.ca has a 4.4 star rating with 14,478 reviews.
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