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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directions
they take the money right out of your account instead of letting you do it yourself and paying your own loan off
Business response:
Thank you so much, F, for taking the time to write such a wonderful review about your experience with iCash! Your kind words mean a lot to us and we're thrilled to hear that you had such a positive experience with our services.
Zero Stars. Scam. This company is ran by AI and has no actual people working there. even their call center is ran by people reading a script. They are thieves and scam artists who will fail to take your payments on time and claim it takes over a week to receive your payment. They will steal from you and then let their AI respond to any requests to talk to a human being. Report and stay away from these scam artists. They do not honor their contracts and will punish you for their fraud and theft.
Business response:
Dear Kait, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at resolution@icash.ca.
terrible experience. unreliable... customer service sucks.
Business response:
We take pride in providing excellent customer service to every one of our customers. We are saddened that we fell short of that excellence in this case. Please send us an email at resolution@icash.ca.
My loan was paid off in full as per my contract. I have been borrowing from icash off and on for years and have always been in good standings. My husband's check has been put on hold temporarily and his loan payment didn't go through. Because we have a joint bank account i am now being denied my loan for his loans default. Apparently years of faithful repayments and proved credibility mean nothing to this joke of a company.
Business response:
Dear Amanda, Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk to someone else directly, you can reach out to resolution@icash.ca one of our Resolution Team specialists will get back to you ASAP.
downloaded the app and tried to register, and I can't get past the "complete your account" page. Guess I'll try another loan app.
Business response:
Dear Shereal, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
never got a answer 3 days
Business response:
We take pride in providing excellent customer service to every one of our customers. We are saddened that we fell short of that excellence in this case. Please send us an email at resolution@icash.ca.
absolutely TERRIBLE!!!! I HAVE BEEN TRYING TO GET A LOAN FOR THE PAST MONTH WITH NO SUCCESS!! MY BANK HAS BEEN VALIDATWD 20+ TIMES WITH NOTHING ! ALL I GET IS THE DUMB Email SAYING THERE IS ISSUES WITH MY BANK!! I DO NOT RECOMMEND AT ALL!! I AM WARY THAT THIS IS A SCAM APP ....A COPY OF THE REAL DEAL! TERRIBLE EXPERIENCE!! U BEEN WARNED! BOOOOO
Business response:
Dear Nadine, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at resolution@icash.ca.
sucks
Business response:
Hi, Denise, 5-star customer satisfaction is our goal with every single one of our customers. If there’s anything further we can do to help, please reach out at resolution@icash.ca and let us know.
I just don't like the idea to login my bank detail in this app seems kinda fraud and invasion of privacy.
Business response:
We sincerely appreciate your feedback and review, as it provides valuable insights that help us continuously improve our customer service. We would be grateful for the opportunity to connect with you further, so please don’t hesitate to reach out to us at resolution@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,182 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.