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372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directionsworst site ever can't even delete my banking information this sites sucks don't come here
Business response:
Hi Lorne, we can tell this has been frustrating, and that isn't how we want anyone to feel about us. As a licensed and regulated lender, there are rules around the information we hold and how it's handled. We're glad to explain how that works. There isn't enough detail here to match this to anything on our side, so please email resolution@icash.ca.
this is my very last time ever using icash I have sent my payment back on the proper date. and they charged me twice. I'm currently fighting to get my overpayment refunded
Business response:
Hi Brandon, seeing two payments when one was expected is understandably concerning. Scheduled payments follow the agreed method, and advance notice is required to switch to Interac e-Transfer®. Any confirmed overpayment is addressed once payments clear. Please contact resolution@icash.ca so we can assist privately.
can't believe Icash won't even loan me $150 even though I paid the full other loan off. keep trying reapply for another loan from them except they keep declining me. what a scam Icash is they aren't full 100% guaranteed to loan you again
Business response:
Hi Barry, we understand how disappointing it can be when a new application isn't approved after repaying a previous loan. Loan approvals are based on a number of factors and aren't guaranteed, even after a previous loan. iCash is a licensed and regulated lender, and we'd be happy to provide more information privately at resolution@icash.ca.
Bank validation doesn't work. You will never get a loan from this awful app.
everything was fine got my loan paid it back. Then bout a month later they randomly took $407 out of my bank account and another $20 out!!? I've emailed them and I'm waiting for a reply. EDIT: I just emailed the address I was told to in their reply to this review.
Business response:
Hi Amanda, seeing money go out when you thought you were done is unsettling, and we understand why you want answers quickly. Scheduled payments only ever follow what was agreed, and nothing changes without consent. Every email should get a proper reply too. Please write to resolution@icash.ca and we'll look into this with you.
tried to apply and when prompted to log into my banking it just keeps saying the user name and password are incorrect. I went to my banking app and used the SAME user name and password that I used on this app and it logged in fine..
Business response:
Hi Sean, We understand it can be confusing when your banking login works normally but not during the verification step. Banking validation can sometimes be affected by connection or security settings. Please reach out to us at resolution@icash.ca so we can take a closer look.
Fake
Business response:
Hi Mason, a single word doesn't tell us much, but the accusation behind it isn't one we shrug off. iCash is a licensed and regulated lender serving eligible Canadians in seven provinces: BC, AB, MB, ON, NB, NS, and PEI. Every cost and term is in writing before anyone agrees to anything. To discuss your concerns, contact us at resolution@icash.ca.
Frustrated with how loan amounts are handled here. I've taken out 4 loans and paid every single one back within days, never missed a payment, never been late. You'd think that kind of repayment history would qualify me for higher amounts, but instead they keep approving reduced amounts regardless. Useful in a pinch, but don't expect the limits to reflect your actual track record. I even emailed one time explaining my situation and asking for a specific amount - they gave like a $50 bump up, sad
Business response:
Hi Ricardo, we can see why lower amounts would feel disappointing when you expected your repayment history to carry more weight. Loan amounts are based on several factors and may vary between applications. We can’t discuss individual decisions here, but we’d be happy to take a closer look at resolution@icash.ca.
I've been using them for years now but since I changed banks and they don't support KOHO I can no longer get a loan through them even though I sent income proof through email. Disappointing.
Business response:
Hi Teri, we understand how disappointing this can be. Unfortunately, KOHO doesn’t support pre-authorized debits from financial service providers like iCash. You’re welcome to reapply in the future once your payroll is deposited into a bank account that supports pre-authorized debits. Thanks for sharing your feedback.
iCash.ca has a 4.4 star rating with 14,478 reviews.
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