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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Dont get this app. Its all lies. They tell you that they will check your bank account and get back to you right away. Well i didnt here back from them for hours. Then they told me that i have to have a minimum of $1000.00 getting paid every 2 weeks. I tried contacting customer support. And that is a dead end. Dont get this app its nothing but problems and broken promises. ( False Advertising).
Business response:
We truly apologize if you did not obtain a response promptly. Due to our higher volumes, response time may be delayed. Rest assured that our team works 24/7 to serve you as soon as possible and to provide the best you experience. Please reach out to support@icash.ca requesting to be called back and we will be happy to discuss further the situation.
I only give you this rate bcuz u are not much good
Business response:
Customer service is at the forefront of our company values and we apologize that we were unable to meet your expectations. We are committed to delivering the best possible experience for our customers 24/7. We would love the opportunity to assist you further. Please reach out to us at support@icash.ca.
Worked fine til new update
Business response:
We greatly appreciate your feedback! Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further, please send us an e-mail to support@icash.ca and one of our support specialists will be happy to assist you.
Predators.
Business response:
Hi Ralph, rest assured that iCash is a fully licensed and trusted lender. The late interest fees as indicated in the agreement are fixed by the Consumer Protection of each province in which we are licensed. We would love to discuss the situation with you. One of our Account Specialists will reach out to you shortly.
Do not be fooled from them i was given a 100 loan and they tried to pull it before my pay date when i pay did go to my acct the 115 was removed same time yet they keep saying i havent repayed . and when u try calling never get and answer this app is a scam scam scam
Business response:
Hi Andrea, rest assured that iCash is a fully licensed and trusted lender. We will only take payments on the due dates mentioned in your loan agreement. We would love the opportunity to discuss this with you further and one of our Specialists will get in touch with you shortly.
The initial process is easy and straightforward, but they won't cancel your contract if there is an issue they will make you wait 3 days for it to expire. Your history with them doesn't matter, it's all computerized so even if you apply for higher amounts and should be able to afford the repayment you won't be approved for higher amounts with bad credit. They don't seem too keen on helping regular customers who never skipped a payment.
Business response:
Customer satisfaction is our top priority. Please be advised that you are allowed to cancel within 2 business days. iCash is a licensed and trusted lender. The approved amount is automatically calculated by our system which considers specific factors. We would like to discuss this with you further, please contact us at support@icash.ca.
Bad experience was not able to even know if I qualified for a load because I deal with a credit union an I was having a hard time to find it on there end, the agent with icash just gave up did not look into it at all an just shut me down. So ya very bad experience!!
Business response:
Thank you for your feedback and review, as it provides valuable insights that help us to continuously improve. Unfortunately, if your financial institution is not supported by our data provider, you will not be able to finish your application. The bank verification step is required to complete your application. We apologize for the inconvenience.
Just downloaded the app, and it seems easy to navigate through, but once I enter my DOB, it gives me a pop up message saying that I do not meet the age of requirement. I put in 1988, and it won't change to that, it just keeps it on 2023. So it is very frustrating.
Business response:
Thank you for taking the time to leave a review. Reviews from our customers are helpful for us in continually improving our service. Our team has tried calling you twice today but we are unable to reach you. We have sent you an email instead, please do not hesitate to contact us if you need further assistance.
Suddenly no longer getting the verification codes to start applications. It's the same number I've had for years and used for loads of loans with icash before. When I contacted support I was basically accused of lying, and was told that my number is a temporary VOIP number. It took a day and a half of emails before someone finally reached out to me, by which point I had already gotten a loan elsewhere. When the app works, it works, but when it doesn't good luck getting it fixed when you need it.
Business response:
Good day OoWah! Could you please contact us at support@icash.ca so we can better understand your issue and how we can help resolve it? Thanks! iCASH Team
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,186 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.