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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Paid early via e transfer then still took another payment so I got billed twice now they tell me I need 4 business days for refund when I needed that money today. Very inconvenient.
Business response:
We are sorry that we were unable to meet your expectations with your most recent experience. We would love the opportunity to win you back! Please send us an email at support@icash.ca.
Banks, casinos and the government can send me SMS codes but you say you can't send me one to validate me cell phone number because I am using VOIT. What a joke
Business response:
We sincerely appreciate your feedback and review, as it provides valuable insights that help us continuously improve our customer service. One of our Specialists will contact you shortly. Best regards, iCash Team
Was a great app and a great quick, easy way to get a loan quick. After today I'm done with this app. Never had a problem, but asking me to validate my banking info when I've done that more then 8x wasting 2 hours of my own time is not worth it revalidting over and over again only to get told it didn't go through over and over again im frusated and fed up trying. Customer service is of zero help either
Business response:
We sincerely appreciate your feedback and review, as it provides valuable insights that help us continuously improve our customer service. One of our Specialists will contact you shortly. Best regards, iCash Team
The system of the way things are done when you pay back your loan or when your payment comes out is ridiculous! As a VIP member the way I'm treated some times is no way to run a business.. They need a better system for payment so that it's instantly deposited and seen by there system and changed in the app . Would have been 5 star
Business response:
We sincerely appreciate your feedback and review, as it provides valuable insights that help us continuously improve our customer service. One of our Specialists will contact you shortly. Best regards, iCash Team
too nervous to try in case somebody has already done it in my name already due to me being fragulated the fraud
Business response:
Hi Angeis, We’re sorry to hear your experience didn’t meet expectations. Customer satisfaction is our priority, and we want to regain your trust. To assist you better, could you please send us an e-mail to support@icash.ca that has your phone number requesting to be called back. Best regards, iCash Team
Icash took my personal information, did not approve my application, then continued to withdraw funds from my account. Following up with a message letting me know I missed a payment that should try and pay. Fraud app. Do mot use this app!!!!
Business response:
Hi Sean, Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk to someone else directly, you can reach out to support@icash.ca and a customer experience agent will get back to you ASAP.
Iv been using them for a year. Everything was great untill oddly enough they took a payment out before my pay day date which I never have done before. Now they are charging me a NSF fee plus. Won't be using them again.
Business response:
Dear Hailey, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. We would like to discuss this further with you, and one of our Specialists will contact you shortly. Best regards, iCash Team
I applied in November . I got no response up to date . I reapplied on Christmas Eve. Nothing so far. All I need is an answer. I still need 1500 to be paid back end of January. Yes or no would be good.
Business response:
Dear Margreth, We truly apologize if you did not obtain a response in a timely manner. Due to our higher volumes our response time may be delayed. Rest assured that our team works 24/7 to serve you. We would like to discuss this further with you, and one of our Specialists will contact you shortly. Best regards, iCash Team
It's a headache getting approved every time I try....I've never paid it back late, so I should be a trusted customer, yet it gives me a hard time signing into my bank account every time. I should be able to bypass it.
Business response:
We’re sorry to hear about your experience and want to help. Unfortunately, we can’t locate your account with the provided info. To assist you better, could you please send us an e-mail to support@icash.ca that has your account number and phone number so we can resolve your concern promptly. Thank you for your understanding
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.