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372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directionsIcash was good when they did deposit the fund I requested for the first time. I payed my loan on time. Now they won't let me borrow again 😒 They want a screenshot of my bank account, that is illegal. May be a scam. Be cautious ⚠️
Business response:
We apologize if our service did not meet your expectations. As a licensed lender, we operate under strict regulations and have to make sure to request all the documents needed to perform a proper review. We would love the opportunity to assist you further, one of our Customer Service Specialists will be in touch with you shortly.
I joined and subscribed just to discover at the end you don't cover Québec !
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. Please note that iCash is a licensed lender. Right now, we are operating in Ontario, B.C., Alberta, New Brunswick, Nova Scotia, Manitoba, and PEI. We would love the opportunity to discuss this with you further. Please reach out to us at support@icash.ca.
Sometime life happens and I was unable to pay for my loan at the anticipated time. Since then. It's been nothing but headache. I tell them that I start a new job on February 20th. They then set my payment date as February 20th. I'm now $-100 in my account from nsf fees and can't afford to eat and won't be able to afford to give them a payment when I actually get paid. No matter how many times I told them that I DONT GET PAID ON THE 20TH. THEY WOULDNT CHANGE THE PAYMENT DATE
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. iCash, a licensed lender, adheres to provincial regulations, including fixed late interest fees specified in agreements. Our Specialists aim to address your concerns promptly and will be in touch with you shortly for further assistance.
Does not work in quebec
Business response:
Thank you for your interest in iCash. Please note that we do not operate in Quebec. iCash is an online licensed direct lender for residents of British Columbia, Alberta, New Brunswick, Ontario, Nova Scotia, Prince Edward Island, and Manitoba. If you’d like to talk with us to better understand the situation, please reach out at 'support@icash.ca'.
intrest rates this high should be illegal stay away another predatory company.
Business response:
We are sorry if your recent experience was disappointing but rest assured that iCash is a fully licensed and trusted lender. The interest rate is fixed by the consumer protection of each province in which we are licensed. If you’d like to talk with us to better understand the situation, please reach out at 'support@icash.ca'.
Not a great experience. You can't get money if you have a zero balance or negative balance even if you're pre-approved. I'd give less stars if it was an option. Customer service is rude as all hell.
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. Please note that iCash is a licensed lender and has to conform to the regulations. The approved amount is automatically calculated by our system which considers certain factors and information. Please reach out to us at support@icash.ca.
Thats exactly email said .......Nothing fast instant or easy My experience 2-3 days of back and forth never once being able to talk to a live person. The problem was one of my paychecks got auto deposited 1 day early. They decided to lend less than half of what I asked for. I did not even ask for what I was "pre-approved " for. I was not advised of the smaller amount until I was signing the final agreement. My opinion on icash predatory lending. I was in a spot they knew it and took advantage o
Business response:
We truly apologize if you did not obtain a response in a timely manner. Due to our higher volumes, our response time may be delayed. iCash is a technology-based company that offers its customer support primarily by email and SMS. If you would like to talk with us further, please reach us out to support@icash.ca.
Shady company. They pull money out of your account on non scheduled payment days. Probably hoping you won't notice. Then when the actual payment Date comes they try to say you haven't paid them. Then charge you more money for late payment. Scam scam scam. Stay clear!
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. Please note that iCash is a licensed lender and conforms to the regulations. We would love the opportunity to assist you further. Please reach out to us at support@icash.ca.
This company WAS amazing. But for the last 6 months their "automated" system has messed up everything every time. From me entering my paydays and them switching it to the day before not the actual day. To trying to send screenshot bank proof to them. I send the same proof everytime to pay off. Lately it gets declined EVERYTIME. Even though it's the same I always send. Horrible customer service too. They never actually apologize for the issues. Just the way it is they say. Horrible
Business response:
We apologize if our service did not meet your expectations. As a licensed lender we operate under strict regulations and have to make sure to request all the documents needed to perform a proper review. We would love the opportunity to assist you further, one of our Customer Service Specialists will be in touch with you shortly.
iCash.ca has a 4.4 star rating with 14,186 reviews.
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