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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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I tried to get verified but it just keeps going back to the beginning of the app where you open it I'm trying yo get a loan because I'm starving but you guys need to do maintence on the app
Business response:
Dear Sheryl, Thank you for taking the time to review iCash. We apologize and understand your frustration. If you would like to send us an email at resolution@icash.ca, perhaps there is something else we can do to rectify the situation.
it was great in the beginning. I got my loan within minutes after applying. and than paid it off on time. but then when I tried for a second loan, I was denied due to an outstanding balance owed to them. I fought with the company for several days even after I gave them my bank statements proving I paid off my loan. but still they are saying that I was late on 2 payments. so this charge was interest! never again!
Business response:
Dear Laura, Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. One of our Specialists will contact you shortly. You can also send us an e-mail to resolution@icash.ca. Best regards, iCash
I want to borrow 50,000 but I get sent to cash not helpful
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. If you’d like to talk with us further, please reach out at resolution@icash.ca.
stealing info doesnt give loans
Business response:
Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk to someone else directly, you can reach out to resolution@icash.ca and a customer experience agent will get back to you ASAP
The end process is logging in securely to my bank, I completed it successfully 8 times now, And I get an email saying it wasn't completed and to complete it now. Support teams are useless and advise to try again. Sent screenshots of my process showing completed back to support (last page showing success). And they can't tell me what is wrong, or what I can do to resolve it. Can't rate anything higher than 1 star if it isn't working.and support can't help.
Business response:
Dear Jamie, Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. One of our Specialists will contact you shortly. You can also send us an e-mail to resolution@icash.ca. Best regards, iCash
this app is trash, for some reason they won't allow me to autofill my password like any other app does so I have to remember it or go look it up in my password manager. completely defeats the purpose of having an application, just use the website and don't waste your time.
Business response:
Dear Xavier, We’re sorry that we were unable to meet your expectations with your most recent experience. To assist you better, could you please send us an e-mail to resolution@icash.ca that has your phone number requesting to be called back. Best regards, iCash Team
I need a $230 I asked for $230 I received 100 it was a small amount of help really not enough for what I needed
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. One of our Specialists will contact you shortly. You can also reach out to us at resolution@icash.ca if you have any further questions. Best regards, iCash Team
Requested a password reset multiple times over the last 30 minutes and have not received anything in my spam primary inbox or my junk folder
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customers to receive. If you’d like to talk with us further, please reach out at support@icash.ca.
Advertised as quick, not close to quick unless you consider filling out the app then waiting months to hear back.
Business response:
Dear Jonathon, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at support@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.