This profile has been claimed by the business owner or representative.
iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
Get directions
I would like to know how everything I provided proof of payment its always a problems wen the proof shows everything is correct
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. We care about our returning customers and we would truly appreciate having a conversation with you regarding your experience and further discussing the situation, one of our Customer Service Specialists will be in touch with you shortly.
Literally sat here for 30 minutes typing the same login information Ive used for the last 30 years of my banking but nothing is working. This app says it will help but all it will do is enduce more anxiety then prior to downloading.
Business response:
We sincerely apologize if you are experiencing technical issues with our application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further, one of our Customer Service Specialists will be in touch with you shortly.
I tried to sign up a few times seems there's an issue, after reading the comments both positive and negative. I wouldn't use this app ever again. Protect and becarful with your personal information
Business response:
We sincerely apologize if you are experiencing technical issues with our application. Rest assured that iCash is a fully licensed and trusted lender and that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further. Please contact us at 'support@icash.ca'.
It's a fraud application. They asked me my access card details and password apart from one time passcode sent in my phone. After, entering the same, I got notified from TD fraud department that my password has been changed and my card got blocked
Business response:
We apologize that we were unable to meet your expectations. Rest assured that iCash is a fully licensed and trusted lender. All of the information you enter in your application is 100% safe and secure and is never shared with any 3rd parties. We would love to discuss with you the situation and one of our Specialists will get in touch shortly.
Got pre-approved and it's been 3 days .. so I guess I wasn't approved
Business response:
We truly apologize if you did not obtain a response in a timely manner. Due to our higher volumes, our response time may be delayed. Rest assured that our team works 24/7 to serve you as soon as possible and to provide you with the best experience. Please reach out to us at support@icash.ca and we will be happy to discuss further the situation.
Poor business ethics and disregard for customer service.
Business response:
Customer service is at the forefront of our company values and we apologize that we were unable to meet your expectations. Rest assured that iCash is a fully licensed and trusted lender. We would love the opportunity to assist you further and one of our Customer Service Specialists will be in touch with you shortly.
Scam company! They don't accept calls, or earlier payments. App does not let you pay them back early. This company doesn't even want to talk to me directly.
Business response:
We are sorry if our services did not meet your expectations. . Please note that iCash is a licensed lender and has to conform to the regulations. We would love to discuss with you the situation. Please reach out to us at support@icash.ca requesting to be called back.
Worst industry I've ever seen hardest way to get a loan yet I've paid them back for 2 years don't owe a thing this place needs to be shut down
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority. We would truly appreciate having a conversation with you regarding your experience to learn how we can improve our services and further discuss the situation,one of our specialists will get in touch with you shortly.
silly I have to be in cell service to apply
Business response:
We sincerely apologize for the inconvenience. Our application process is done entirely online and we send a lot of our communication by text message. We would love the opportunity to assist you further, one of our Specialists will be in touch with you shortly.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,186 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.