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iCash.ca

4.4

About this business

Location details

372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada

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4.414,186 reviews
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Cathy Ajemian-Harrington's profile image
Cathy Ajemian-Harrington 
2 years ago

Horrible 

Business response:

Customer service is at the forefront of our company values and we apologize that we were unable to meet your expectations.We are committed to delivering the best possible experience for our customers 24/7. iCash is a fully licensed and trusted lender. We would love to assist you further and one of our Specialists will get in touch with you shortly. 

Gary Gervais's profile image
Gary Gervais 
2 years ago

There is a lot of trouble throughout this loan application. show be corrected by now. 

Business response:

We sincerely apologize if you experienced technical issues with our application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further, one of our Customer Service Specialists will be in touch with you shortly. 

Andrew Doucet's profile image
Andrew Doucet 
2 years ago

Seems like a scam, gave me a pre approval. Been waiting 12 hours with no response. I would advise going somewhere you can physically speak to someone. Worse customer service ever! 

Business response:

Rest assured that iCash is a licensed lender and we sincerely apologize for the delay as we are currently receiving a high volume of requests. Our team works 24/7 to provide you with the best experience. We would love the opportunity to assist you further, one of our Customer Service Specialists will be in touch with you shortly. 

Nika Hamilton's profile image
Nika Hamilton 
2 years ago

Have been using them for almost 3 year's, and now suddenly I can't get verified by sending email when I was able to before. I can getting emails first saying I can apply by sending my documents as I'm a returning customer, and as soon as I do I get told they can't do that. Sounds like they aren't training their employees well and they don't look into all the messages. Getting seriously pissed off 

Business response:

We are sorry to hear that our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. We really care about our returning customers and we would truly appreciate having a conversation with you regarding your experience. Please contact us at support@icash.ca. 

Richard Caissie (DEMONITE)'s profile image
Richard Caissie (DEMONITE) 
2 years ago

good loan company but utterly ridiculous repayment system send proof 20 ways showing everything and they find a reason to say not good enough after a dozen attempts they accept it even though it's the exact same pictures resent 

Business response:

We value your feedback and review. iCash is a licensed lender that operates under strict regulations and our agents have to make sure to request all the documents needed to perform a proper review of your application. We would love the opportunity to discuss this with you, one of our Customer Service Specialists will be in touch shortly. 

Hac Hua's profile image
Hac Hua 
2 years ago

i asked for $500 i was given $100 

Business response:

We truly apologize if you did not obtain a response promptly. Please be advised that the approved amount is automatically calculated by our system which considers certain factors and information. We would love the opportunity to discuss this with you further. Please reach out to us at support@icash.ca. 

Edward McKittrick's profile image
Edward McKittrick 
2 years ago

I applied for 1000 got 300 after jumping through hoops. woop ee 

Business response:

We truly apologize if you did not obtain a response in a timely manner. Please be advised that the approved amount is automatically calculated by our system which considers certain factors and information. We would love the opportunity to discuss this with you further & one of our specialists will contact you shortly. 

Lambert Akakiri's profile image
Lambert Akakiri 
2 years ago

It's always good 👍👍 

Business response:

Thank you for taking the time to leave a review. Reviews from our customers are extremely helpful for us to continually improve. We encourage you to contact us and explain the situation to our team at support@icash.ca. They will try to better understand your situation and help you. We hope to provide you with an even better experience next time. 

Victoria Davis's profile image
Victoria Davis 
2 years ago

U guys are very fool paa, how can u rejected my number and u want to to use ur number scam oooo 

Business response:

iCash is a fully licensed and trusted lender. Rest assured that we do everything on our side to make sure our services are fully functional all the time. If you are having issues receiving the iCash PIN Code verification via SMS, we will be happy to troubleshoot with you. Please reach out to us at support@icash.ca. 

Frequently asked questions about iCash.ca

How is iCash.ca rated?

iCash.ca has a 4.4 star rating with 14,186 reviews. 

When is iCash.ca open?

iCash.ca is open now. It is open 24/7.