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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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It's a hard to thing too set up account with I ccash
Business response:
Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your recent experience with iCash. We would love the opportunity to discuss with you further & one of our specialists will contact you shortly.
Would appreciate if VoIP numbers were allowed to be used and if Koho was accepted as a bank.
Business response:
Thank you for your feedback and review. Unfortunately, you do need a valid working cell phone in order to be eligible for a loan with us. Also, KOHO is not supported by our data provider, you will not be able to finish your application. The bank verification is required to complete your application. We sincerely apologize for the inconvenience.
I ended up waiting 3hrs for the final step of review and got a callback the NEXT day, be prepared to wait! NOT as advertised!
Business response:
We apologize if you did not obtain a response in a timely manner. Most of the time you obtain your loan approbation immediately upon the end of the application and if your account goes under manual review, in a few hours only. Please reach out to us at support@icash.ca.
Bank validation refuses to work. Ive tried 2 browsers and app for tangerine. You should have another way like sending information in.
Business response:
Thank you for your feedback and review, as it provides valuable insights that help us to continuously improve. Rest assured that we do everything we can on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further. Please reach out to us at support@icash.ca.
Does what it says, but watch out if you're late on a payment they won't let you know until 4 days later..... I had to pay 121 dollars interest, so keep a close eye if you want to borrow money from them or they will jack that measly 121 you owe to 221!
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. Please note that iCash is a licensed lender and has to conform to the regulations. We would love the opportunity to discuss this with you further. Please reach out to us at support@icash.ca.
took 5 days to get my loan and it was less than what I asked for
Business response:
Hi, Leo. We are sorry that we were unable to meet your expectations. The approved loan amount is automatically calculated by our system. It takes into consideration your salary, special income, bill payments, just to name a few. We would love the opportunity to discuss this with you further & one of our specialists will contact you shortly.
This app is lagging, it doesn't save info and glitchy I. The app before was alot more efficient.
Business response:
We value your feedback and review, as it helps us to continuously improve. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further and one of our Customer Service Specialists will be in touch with you shortly.
Horrible app
Business response:
We sincerely apologize if you are experiencing technical issues with our application. Rest assured that we do everything on our side to make sure our services are fully functional. If you have specific issues or suggestions, please let us know and we will do our best to address them. One of our specialists will get in touch with you shortly.
If I could give this a -10 star review, I totally would. Absolute garbage. Can't even use it because of the institution I'm using. Total bs. Definitely will not recommend to anyone, in fact, ill tell them to steer clear. I'm very disappointed with it, including the customer service I had recieved.
Business response:
Thank you for your feedback and review, as it provides valuable insights that help us to continuously improve. Unfortunately, if your financial institution is not supported by our data provider, you will not be able to finish your application. The bank verification step is required to complete your application. We apologize for the inconvenience.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,186 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.