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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Glitches and doesn't "accept" British Columbia as a province 🤡
Business response:
Hi, We apologize if you are experiencing technical issues with our application. Please note that we do operate in British Columbia. We do everything on our side to make sure our services are fully functional all the time. Please send us an e-mail to support@icash.ca with your phone number so we can resolve your concern. Thanks for understanding.
ABSOLUTELY NOT FABULOUUS IN THE LEAST. ITS A SUSPICIOUS LITTLE APP WITH BIG DREAMS BUT NO TRUDT IN THE CLIENTS. I AM REACHING OUT TO THE BETTER BUSINESS BUREAU , FIRST SECOND THEY OPEN TO TEPORT THE HORRIBLE FEELING YOU GET ON THIS SITE. I AM A ZFIRST NATIOND EMPSTH SND I DHOULD CLOSE THIS EVIL DOWN . I SENSE EVIL . MIGHT CRAWL OUT YUR CELL PHONE TONIGHT. GUES EHAT? 8M UNDER ur bed hahahahaha..........I'm coming.......
Business response:
Dear Jayden, We are sorry to hear that your experience with our company did not meet your expectations but be assured that iCash is a fully licensed and trusted lender. Please send us an e-mail to support@icash.ca with your account number and phone number so we can resolve your concern. Thank you for your understanding. Best regards,-iCash Team
Got approved by the online process and told I have to sign the form that was coming in my email account. An hour later I got an email saying I didn't meet their qualifications. Input my other bank account, after calling support. it said the same, I just need to sign something in my email. Nope. Lady on the phone says they can't verify my bank information through their digital service. They won't let me send my bank statements instead. 3 hours just for a headache. Not fast or convenient. Horrible
Business response:
Hi Bryan, We sincerely apologize if you are experiencing technical issues with your application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love the opportunity to assist you further, one of our Customer Service Specialists will be in touch with you. Best regards, iCash Team
The app locked me out of my account. Trying to get help was a joke. You send a request for help and you have to wait at least 2 hours for another rep to email you back causing real confusion and the issue not being addressed.
Business response:
Dear Trish, We’re sorry to hear about your experience and want to help. Unfortunately, we can’t locate your account. To assist you better, please send us an e-mail to support@icash.ca that has your account number and phone number so we can resolve your concern promptly? Thank you for your understanding. Best regards, iCash Team
Be careful. They take money out of your account too early. They charge you every 4 to 5 days and they call that 1 week period. I took out loan and ended up having them taken the money in 12 days instead of 21 days because it is 3 pay period.
Business response:
Dear Ero, We’re sorry to hear about your experience and want to help. Unfortunately, we can’t locate your account. To assist you better, please send us an e-mail to support@icash.ca that has your account number and phone number so we can resolve your concern promptly? Thank you for your understanding. Best regards, iCash Team
Incompetence always using their horrible AI as a excuse to not do their jobs, lie about repayment dates, then deny after bringing it up, avoid avoid avoid, they lack proper etiquette
Business response:
Dera Ter, We apologize if our service did not meet your expectations. iCash is a technology-based company, and everything is automated. We would love the opportunity to assist you further. Please reach out to us at support@icash.ca requesting to be called back. Best regards, iCash Team
I ordered a wagon two weeks ago where is it.
Business response:
We're so happy you had a 5-star experience with iCash! Your support means a lot to us. Should you require any further assistance in your iCash account, don't hesitate to contact us!
I have loaned off this app for awhile they where so awesome. Legit. Until they started taking four payments when they use to take two. Messed with my pays and bills. Said they couldn't do nothing the way the system works there liers. And I'm so mad at them I owe now.
Business response:
Dear Bonnie, We apologize for not meeting your expectations. Please be advised that the number of repayments is automatically calculated by our system which considers certain factors in compliance with your province's regulations. We value the opportunity to discuss this further, and one of our specialists will reach out to you. Regards, iCash
It turns blank
Business response:
Dear Marlene, Thank you for your feedback, as it provides insights that helps us to continuously improve. Rest assured that we do everything we can on our side to make sure our services are fully functional all the time. One of our Customer Service Specialists will be in touch with you shortly. Best regards, iCash Team
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.