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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"This is the third Intinity in a row for us. This car has..." This is the third Intinity in a row for us. This car has almost 60,000 miles and I do not remember any warranty issues. Mind you it may have had some but when I bring it in for scheduled service everything is take. Care of quickly and painlessly. I do remember getting a new loaner car as they needed the car to fix something but I can not remember what. Ray has been my service advisor since he started in that position and he does an excellent job. He is fast thorou... read more
Business response:
Hello Bud, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"Danny has been my first and only service representative..." Danny has been my first and only service representative since I bought my very first Infiniti. He has always been very professional and I value his expertise on every aspect of my car care & maintenance. He always tells me the truth & has never tried to get me to purchase anything I don’t absolutely need (as other car dealerships have). I pray he never leaves. He is truly the reason I will always deal with Infiniti of the Palm Beaches!!!!
Business response:
Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"Danny Solozano always gives the BEST service, care and..." Danny Solozano always gives the BEST service, care and guidance with his automotive knowledge and expertise - all which is done with integrity, kindness and thoughtfulness.
Business response:
Hello Cathlene, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"Danny is extremely knowledgeable, friendly and..." Danny is extremely knowledgeable, friendly and professional. Truly one of the best, if not the best in the business. His customer service is like no other. I have dealt with many different car dealership service representatives but none compare to Danny.
Business response:
Hi, Eli. These words go a long way, it motivates us to work even harder, thank you for the review!
"I have been a loyal customer of Infiniti of the Palm..." I have been a loyal customer of Infiniti of the Palm Beaches for over 17 years. My Infiniti's have never been touched by any technician that was not an employee of Infiniti of the Palm Beaches. The entire experience with dealership was seamless and easy. The service was done on time and in a professional manner. Ray was awesome! From start to finish Ray took care of everything. I will be happy to send people his way.
Business response:
Thank you so much for giving us a 5-star review. We appreciate you coming by our Dealership and letting us perform all your Service work. You are appreciated, and we cannot wait to see you on your next scheduled service visit. Schumacher Auto Group
"My entire experience with Infiniti was seamless and easy...." My entire experience with Infiniti was seamless and easy. Ray was awesome! From start to finish Ray took care of everything. My car was fixed, serviced, and returned to me. Zero stress. I would not purchase or service another Infiniti from any other dealer.
Business response:
Thank you so much for your kind words, Dena. We really appreciate you taking the time out to share your experience with us. Cheers, Schumacher Auto Group
"quick service very busy work got done, no issues, could..." quick service very busy work got done, no issues, could use a starbucks coffee machine but at least there coffee in the place. Very clean
Business response:
Hi, thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"The service I received form Danny Solorzano, service..." The service I received form Danny Solorzano, service manager was excellent. He took my car in with an ABS issue and immediately gave me a long term loaner since part had to be ordered from Japan. They went above and beyond calling in corporate Nissan specialists to make sure this unusual occurence was not part of any manufacturing defects.Danny gave me his personal cell and called or texted me many times for updates over the course of 6 weeks. Car was returned washed ... read more
Business response:
Hi Tired. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"Danny has been my service advisor for years.He’s just..." Danny has been my service advisor for years. He’s just beyond wonderful , honest , helpful , caring. He truly cares about his customers and will always go above and beyond !
Business response:
Thank you so much for giving us a 5-star review. We appreciate you coming by our Dealership and letting us perform all your Service work. You are appreciated, and we cannot wait to see you on your next scheduled service visit. Schumacher Auto Group
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 521 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is open now. It will close at 3:00 p.m.