This profile has been claimed by the business owner or representative.
INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"Ray Graham was wonderful. He went above and beyond in the..." Ray Graham was wonderful. He went above and beyond in the service department. I had a recall on my car left it over the weekend and asked if it would be washed. When I got it back it was not washed. I texted him asking why it had not been done and he sent someone to pick up my car so he could get it detailed. Now that is something. I wasn't expecting that and it made my experience top notch. They really care about their customers. Felt very appreciated.
Business response:
These words go a long way, it motivates us to work even harder, thank you for the review we are glad you had a great experience
"The reason I have rated Infiniti of the Palm Beaches 5..." The reason I have rated Infiniti of the Palm Beaches 5 stars is because of Danny Solorzano who deserves the highest 5 star ranking! I have continued to lease the Infiniti Q50 for nine years and will be leasing again because of the excellent service I receive from Danny. He is someone who truly cares about his customers and delivers such a high and impeccable level of service. I don’t feel I will get this anywhere else.
Business response:
Hello Francine, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"Good service good attitude easy to schedule waiting room..." Good service good attitude easy to schedule waiting room had good coffee been there twice
Business response:
Hi, Doc. Thank you very much for your rating! We are glad you had a pleasant experience.
"Infiniti of the Palm Beaches has been my home dealership..." Infiniti of the Palm Beaches has been my home dealership for the past 8 years and in that time I’ve owned 2 Infiniti’s and have been lucky enough to have Danny Soloranzo as my trust worthy service expert and friend. Danny has never steered me wrong and he’s always makes sure my car is safe and properly serviced. Danny is the best! Getting an appointment is always easy and everyone is so nice every time I visit. I highly recommend Infiniti of the palm beach to all ... read more
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Thank you for recommending us, we appreciate you!
"Great service rep. A true car guy. He knows his stuff...." Great service rep. A true car guy. He knows his stuff. Keeps my 400hp Q50 redsport running like the thoroughbred she is. I will only take my car to Kevin Jensen at PB Infiniti.
Business response:
These words go a long way, it motivates us to work even harder, thank you for the review we are glad you had a great experience
"Walked in seeking service and Raymond approached me and..." Walked in seeking service and Raymond approached me and worked me in to for service repair the following day and got me in, set and out immediately with a rental and repair was completed the next the next day. Raymond hustles and works very hard providing exceptional customer service
Business response:
Hi M Pastore. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"Like always making sure im happy and taking care of..." Like always making sure im happy and taking care of everything for us. Loaner car , water always awesome and fast as they can!! Thanks again will definitely recommend
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"This is a great dealership everyone is very friendly..." This is a great dealership everyone is very friendly .Raymond Graham was great.If your looking for a car you should check them out.
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"My service advisor was Danny Solozano who was just..." My service advisor was Danny Solozano who was just wonderful very professional and patient and thoughtful with me. The work on my car was done in a very timely manner I found all the service people very nice .
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 521 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is open now. It will close at 3:00 p.m.