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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"I have been purchasing cars from Infiniti of the Palm..." I have been purchasing cars from Infiniti of the Palm Beaches for the past decade. Without question, my continued confidence in the cars and the brand has come from the outstanding service I have received from Danny. I know from the second I drop off the car to pickup that not only are the concerns I had with the car being addressed, but anything else that comes up on the radar while they check will be as well. I have 100% confidence in what Danny says when it comes ... read more
Business response:
Hello Brad, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"I have been a customer of this dealership for about 6..." I have been a customer of this dealership for about 6 years always receiving exceptional service. The best thing for me is feeling I have my very own concierge, Danny, he always takes care of my automobile concerns. Simple maintenance to needed body work, he provides exemplary customer service and make sure I understand the details of the quality work I receive. I've never been told to have work done that was not necessary. Thanks Danny and Infiniti of Palm Beach.
Business response:
Dan561 Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"I have had the same service guy Danny for many years. I..." I have had the same service guy Danny for many years. I feel it is important to have a safe secure relationship with your service person.
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"I was in West Palm Beach for business and my car broke..." I was in West Palm Beach for business and my car broke down. On short notice Infiniti of the Palm Beach is took me into the service department. They found a very serious problem with my brakes and rim, ordered the parts, and repaired it promptly. It turned out that the problem was caused by less than ideal work performed by another dealership recently. The service department gave me an itemized receipt in the old parts for my used to try to reclaim my service fee. H... read more
Business response:
Hello Bigleaguet, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"Danny is the guy that you go to to get the job done..." Danny is the guy that you go to to get the job done perfectly with a smile on his face and amazing customer service. World class.
Business response:
Hi Billy. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"Very efficient team took my car in with no appointment..." Very efficient team took my car in with no appointment and got me back to work as soon as possible. Great team work from the staff.
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"I own a 2015 Infiniti Q50a, and I have serviced the car..." I own a 2015 Infiniti Q50a, and I have serviced the car ONLY at the Infiniti of the Palm Beaches in West Palm Beach. I have thoroughly enjoyed my relationship with the dealership as I have utilized the automotive services of private garages in the past. Danny Solorzano is my service consultant at the dealership, and he is the BEST. We sit down in his office, and in a gentlemanly way we discuss what needs to be done with the car both in the present and in the future... read more
Business response:
Hello Michael, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"Danny is the BEST Service Consultant that I have worked..." Danny is the BEST Service Consultant that I have worked with! He was very professional, courteous, knowledgeable, and kept me updated on any work being done on my vehicle. I highly recommend contacting Danny for you services!
Business response:
Hello Adam, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"This is my second Infiniti and Danny has been extremely..." This is my second Infiniti and Danny has been extremely helpful & professional as my service advisor. He always goes above & beyond my expectations. I highly recommend asking for him! Thank you Danny!
Business response:
Thank you so much for your kind words Tiffany. We really appreciate you taking the time out to share your experience with us.
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 535 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is open now. It will close at 3:00 p.m.