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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"I have been a loyal customer for over 17 years. The..." I have been a loyal customer for over 17 years. The reason for my loyalty is simple. They have always been fair and honest with me in every aspect of sales and equally important service. Raymond Graham, my service advisor gives me a price and a time frame up front and always delivers on both. My car comes back to me cleaner than when I dropped it off. The entire staff are friendly and respectful.
Business response:
. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"Danny is the most thorough and helpful service advisor we..." Danny is the most thorough and helpful service advisor we have ever worked with. I truly feel he goes above and beyond for us and is a great communicator. It's often difficult to talk live and he is willing to text and follow up when he says he will. Danny, thank you for your patience and for always coordinating every detail for us! He makes things so easy I don't think I have spoken with or worked with anyone else there.
Business response:
Hello MM, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"I have been an Infiniti customer for more than 12 years..." I have been an Infiniti customer for more than 12 years and serviced my cars only at Infiniti of the Palm Beaches. Throughout these years I have had the experience of working with several service advisors. Although all Infiniti service advisors strive to provide excellence in customer service, Danny Solozano is exceptional. He ensures my experience is always positive. He consistently demonstrates professionalism, efficiency in service and effective communication. H... read more
Business response:
Hello Laura, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"Danny Solozano is the best service consultant I have ever..." Danny Solozano is the best service consultant I have ever had the pleasure of working with. As always, he was professional and attentive. My service was effortless.
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Thank you again!
"Danny Solozano is the best service advisor I have ever..." Danny Solozano is the best service advisor I have ever dealt with in my 30 plus years of owning vehicles. He truly understands customer service and excellent client retention skills. He is the reason that I only use Infiniti of Palm Beaches for servicing my car. Car service centers need more people like Danny. I truly appreciate the level of service he provides.
Business response:
Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"This is my third Infiniti and I have been very pleased..." This is my third Infiniti and I have been very pleased with my service. Danny is detail oriented and will take the time to explain all the work they are performing. He was conscious of my time and had everything ready to go when I arrived. Danny won’t let you down and you’ll be satisfied - Guaranteed!
Business response:
Thank you for the kind words and taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"I have been purchasing cars from Infiniti of the Palm..." I have been purchasing cars from Infiniti of the Palm Beaches for the past decade. Without question, my continued confidence in the cars and the brand has come from the outstanding service I have received from Danny. I know from the second I drop off the car to pickup that not only are the concerns I had with the car being addressed, but anything else that comes up on the radar while they check will be as well. I have 100% confidence in what Danny says when it comes ... read more
Business response:
Hello Brad, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"I have been a customer of this dealership for about 6..." I have been a customer of this dealership for about 6 years always receiving exceptional service. The best thing for me is feeling I have my very own concierge, Danny, he always takes care of my automobile concerns. Simple maintenance to needed body work, he provides exemplary customer service and make sure I understand the details of the quality work I receive. I've never been told to have work done that was not necessary. Thanks Danny and Infiniti of Palm Beach.
Business response:
Dan561 Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"I have had the same service guy Danny for many years. I..." I have had the same service guy Danny for many years. I feel it is important to have a safe secure relationship with your service person.
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 521 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is open now. It will close at 3:00 p.m.