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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"Great service rep. A true car guy. He knows his stuff...." Great service rep. A true car guy. He knows his stuff. Keeps my 400hp Q50 redsport running like the thoroughbred she is. I will only take my car to Kevin Jensen at PB Infiniti.
Business response:
These words go a long way, it motivates us to work even harder, thank you for the review we are glad you had a great experience
"Walked in seeking service and Raymond approached me and..." Walked in seeking service and Raymond approached me and worked me in to for service repair the following day and got me in, set and out immediately with a rental and repair was completed the next the next day. Raymond hustles and works very hard providing exceptional customer service
Business response:
Hi M Pastore. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"Like always making sure im happy and taking care of..." Like always making sure im happy and taking care of everything for us. Loaner car , water always awesome and fast as they can!! Thanks again will definitely recommend
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"This is a great dealership everyone is very friendly..." This is a great dealership everyone is very friendly .Raymond Graham was great.If your looking for a car you should check them out.
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"My service advisor was Danny Solozano who was just..." My service advisor was Danny Solozano who was just wonderful very professional and patient and thoughtful with me. The work on my car was done in a very timely manner I found all the service people very nice .
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"I have been a loyal customer for over 17 years. The..." I have been a loyal customer for over 17 years. The reason for my loyalty is simple. They have always been fair and honest with me in every aspect of sales and equally important service. Raymond Graham, my service advisor gives me a price and a time frame up front and always delivers on both. My car comes back to me cleaner than when I dropped it off. The entire staff are friendly and respectful.
Business response:
. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
"Danny is the most thorough and helpful service advisor we..." Danny is the most thorough and helpful service advisor we have ever worked with. I truly feel he goes above and beyond for us and is a great communicator. It's often difficult to talk live and he is willing to text and follow up when he says he will. Danny, thank you for your patience and for always coordinating every detail for us! He makes things so easy I don't think I have spoken with or worked with anyone else there.
Business response:
Hello MM, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"I have been an Infiniti customer for more than 12 years..." I have been an Infiniti customer for more than 12 years and serviced my cars only at Infiniti of the Palm Beaches. Throughout these years I have had the experience of working with several service advisors. Although all Infiniti service advisors strive to provide excellence in customer service, Danny Solozano is exceptional. He ensures my experience is always positive. He consistently demonstrates professionalism, efficiency in service and effective communication. H... read more
Business response:
Hello Laura, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
"Danny Solozano is the best service consultant I have ever..." Danny Solozano is the best service consultant I have ever had the pleasure of working with. As always, he was professional and attentive. My service was effortless.
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Thank you again!
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 538 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is closed now. It will open on Monday at 7:30 a.m.