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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Raymond Grfaham, our service consultant, is professional and knowledgeable. He does whatever it takes to take care of us. He makes the experience of servicing our vehicles more enjoyable. Beverly & Keith Levine
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Infiniti of the palm beaches is the greatest! !. They are so easy to deal with they get your car serviced and issues resolved fast and are very professional. Great place for a synthetic oil change also a lot cheaper then a lot of places many people don’t think to check the dealership for oil changes and tires but they can be a-lot cheaper then the stand alone places. My service advisor was Raymond Graham and he is the best he has always gone above and beyond to take good care of me at infinity of the palm beaches definitely ... read more
Business response:
Hello Eric, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
I Recently purchased a Infiniti Q50 and I have been In contact with Danny Solorzano from day one of my purchase. His advice helped me make my purchase of my Infiniti. I have been in for service twice and it really has been the best experience I have ever had at a service department or even at a car dealership. I had a key made today and I was in and out. I was impressed at how fast he took care of my car and the car wash after is a great bonus that I never experienced before. Service Advisors like Danny definitely make a pos... read more
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Mr. Danny Solozano in the service department is always helpful. I have my qx60 since April 1, 2017 and still running smoothly.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
In all of my years in dealing with cars and dealers this is by far the best customer service oriented staff I have ever met. They have been the best for buying a new car, servicing the car, always available to answer questions, I would never go anywhere else. What a team.
Business response:
Hi, Infinity. Thank you for choosing Infiniti of the Palm Beaches and Welcome to the Schumacher Family! We hope you love your new vehicle!
I made the mistake of purchasing a used 2019 Infiniti QX60 out-of-state in Ohio. Less than a week after the car was transported to Florida the brakes begin to make a very strange sound. I knew something was not right and immediately took the car to the nearby Infiniti of Palm Beach maintenance shop. Upon arrival I was greeted by Danny Solorzano. He was extremely friendly, knowledgeable and professional. Not only did he and his team of mechanics quickly identify the problem and fix my car. They also provided me with documenta... read more
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Very professional max Hager has always been very knowledgeable about the vehicle. He has always been very available to answer any questions we have had.
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
My experience has always been top notch. Danny Solazano is my service advisor and I must say, he’s the best. Danny is very professional, friendly and knowledgeable. He takes good care of all customers. Environment is clean and service is always great.
Business response:
Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Not top notch average service . The car returned not washed and grease on seats. Very average
Business response:
Thank you for providing your feedback and letting us know about this issue, S_pinkloren. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If your concern requires additional follow up, please contact customer care at 561 253 6733
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.8 star rating with 664 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is closed now. It will open on Monday at 7:30 a.m.