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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
" performance of routine and special services." I have been driving an Infiniti vehicle for most of the last two decades and have always enjoyed the courteous, professional attention to my requirements. I especially appreciate the recent availability of free shuttle service to and from FAU where 2 courses coincided with my service appointment at Infiniti. Mr. Raymond Graham made certain of my timely delivery and later pick-up and return to retrieve my car. My thanks to him and other staff for current and past services! Eugen... read more
Business response:
EJS, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com
"My experience w Danny Solorzano was the best service ! He..." My experience w Danny Solorzano was the best service ! He was attentive and kind and helped with all my issues and answered all my questions.. the car was washed and fixed in a very reasonable time frame.. I highly recommend infinity of Palm Beaches! I highly recommend Danny for all your service needs !
Business response:
Celie, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Danny was the best! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com
"My Excellent Experience" Danny Solorzano, in the service department at Infiniti of the Palm Beaches is the one and only reason I looooooove Infiniti of the Palm Beaches. After you buy a car, the service department is critical to the quality of your car experience. Danny Solarzano was and continues to be my phenomenal service department advocate every time I have been in to get my 2008 G35 Infiniti serviced. He leaves no stone unturned regarding any service experience for my Infinti. He goes way beyond the call of duty to ma... read more
Business response:
Lotus, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Danny was so helpful! Please let us know if you should require anything additionally. Happy Holidays! Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com
"Regular service" Very professional, courteous, friendly experience. Being new to Florida it is great to find a service center That compares well with my old dealership in New Jersey. Raymond Graham was knowledgeable and Made me feel comfortable.
Business response:
Joe, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com
"Danny Solorzano- best service advisor ever" I would like to thank Danny for always making me feel at ease when I come to Infiniti for service. He is very welcoming and accommodating, he is a pleasure to deal with and talks to you like you're family. Thanks Danny!!!
Business response:
FLGirl, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Danny is a pleasure!! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com
"Great service" Raymond graham Was very professional. I took my vehicle with a problem and Raymond gave me a loner and in two days had my car back. And is working great
Business response:
Amalfi, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"Gas door problem" Took car in and was given nice loaner car.Car was ready the next day.Gotta take my hat off to Car came back clean.Really good experience.
Business response:
QX50 pusher, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"Simple and profesional." They do an excellent job of scheduling the maintenance work for my wife’s Q 50. It doesn’t matter if I schedule online or call on the phone. They always have a loaner car available should I need it. This time I came in for an oil change and a new battery. It took just over an hour so I was able to make some calls and do a little research from the customer service waiting area. Carrie McCarty was profesional and knowledgeable.
Business response:
Lorries Q, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"Excellent Service" Raymond was very kind, knowledgeable, and professional- He kept me informed of my vehicle status- and took care of any concerns I had- Its very hard to come across excellent customer service these days and Raymond surpassed my expectations. Highly recommended!
Business response:
Qbri, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 521 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is closed now. It will open on Monday at 7:30 a.m.