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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"Carrie McCarty, Service Advisor, is AMAZING" Carrie is an absolute GEM. I bought my 2013 G37 new from this dealership several years ago and Carrie has been my service advisor since she began with Infiniti. She is so good that I will schedule my services around her schedule (which is available online on the very user-friendly service scheduler). From the get-go, Carrie has been friendly, courteous, clear and transparent, no-BS, professional, warm, delightful, and CHARMING. I honestly never knew dealing with car service could... read more
Business response:
MichB, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Carrie and our Schumacher Automotive Team. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"GREAT SERVICE" MY AIR CONDITIONER WAS NOT WORKING PROPERLY, RAY, MY SERVICE REP TOOK ME ON TIME, HAD A LOANER READY FOR ME . MY CAR WAS REPAIRED ON TIME AND TO MY SATISFACTION . GREAT SERVICE
Business response:
Bonnie, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Ray and Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003
"Raymond gave me prompt attention and got my car serviced " Oustanding service, was prompt in greeting me and took care of my needs immediately, has always been an awesome experience with him,as far as Im concerened hes the best you have and it wasnt any problem to get my car serviced
Business response:
Thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com
"Infiniti service " Danny has been my service manager for about 6 years now(2 vehicles). He is always very helpful and accommodating. He is Knowledgeable about my vehicle and takes his time in explaining the services performed. My vehicle is always ready at or before the time he quotes me. I would recommend Danny highly.
Business response:
Thank you so much for taking the time to share your awesome feedback. We are so pleased to hear that Danny is always so helpful and accommodating while you are in service with your vehicles, which keeps you returning to us here at Schumacher Auto! We appreciate your business and look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Service is amazing" Danny Solozano the service consultant really takes great care of servicing my car and properly sets my expectations. He is thorough and really stands out from other consultants. He explains what I need and don't need along with probably future maintenance. My car always comes out perfectly humming! He really takes great pride in providing excellent service!
Business response:
Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Danny, who is definitely a great asset to our team. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Greatest Service Dept in FL!" I've always had great service at Schumacher, they work around my schedule, they always give me a beautiful loaner. And my car always looks great when I pick it up. Danny Solozano is a great asset to your department, and I always look forward to working with him. The new Lounge is beautiful, I almost wish I could wait for my car one day.
Business response:
Thank you for your positive 5-star service review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Ray Graham - Service Manager Extraordinaire " There is no one better than Ray Graham for top quality service. I have had 3 different Infiniti's over the last several years, and each one has been kept in top notch shape due in large part to Ray's commitment to complete, comprehensive, professional, courteous service. From the first moment my service appointment is made until the last moment that Ray's thank-you note is left on my dash - he anticipates every need, inspects what he expects and delivers exceptional results. Kud... read more
Business response:
Pat, thank you for taking the time to provide this excellent review. I am glad that you continue to have great experiences with Ray as your service advisor, who is truly an asset to our team! We appreciate you and your business and look forward to seeing you soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Professional Service" Everytime I go in for an oil change or any type of service I am in & out as promised! I am kept informed of any and everything that is going on with my Q50. I recommend taking your vehicle to Schumacher in West Palm Beach. It's not only a professional atmosphere it's also clean & spacious. I absolutely love it! Although Chris Tyson was being verbally assaulted by some woman, he maintained his professionalism.
Business response:
Thank you for taking the time to provide your great experience with us. We are pleased to hear that your service appointment was completed in a timely manner with Chris as your advisor. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Great customer service " Chris Tyson is the best very honest friendly and professional i appreciate that be a woman only come there because of Chris thank you very much
Business response:
Thank you for your positive 5-star review. It is great to hear that Chris is always to professional and helpful while you are in to service your vehicle. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 521 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is closed now. It will open on Monday at 7:30 a.m.