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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
" Very modern clean facilities. " Scheduled on time Carrie was a pleasant and very helpful,and I’ll do it again. Great waiting room nice amenities. My schedule time was for 9:30 AM, hour and 15 minutes later they were done.
Business response:
Thanks for your 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Service Department " Ray in the service department is wonderful to work with, prompt and reliable. He always keeps me informed about any necessary maintenance. Repairs are done quickly
Business response:
Thank you for taking the time to share your experience with is. It is so nice to hear that Ray was so wonderful to work with during your service visit, as he is definitely a great asset to our team. We appreciate your business and look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Always a great experience " Always a great experience when I go in to take my car for service or get a new car. Danny is very professional and knowledgeable.
Business response:
Thank you for taking the time to provide your great experience with us. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
"needed a fast repair.....exceptinnal service" even if i am from out of town i was reated like a valued custommer....waiting room very comfortable my appointment time was recpected...very satisfied
Business response:
Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"professional" Justin was very professional from the start. He welcomed me with an open arm. He let me know what to expect and resolved my issue as soon as he can. His service was greatly appreciated!
Business response:
Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Justin. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"the best customer service" I'm very satisfied with the location of the dealer and outstanding customer service it has. My agent Carrie McCarty is the best in the business.
Business response:
Thank you for your 5-star review. It is so great to hear that you had such a great experience with Carrie and that the customer service was outstanding! We look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Satisfied Customer" Always professional and the service department is very customer service oriented. They tell you the time when your car will be ready and it’s right on time.
Business response:
Sarah, thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department, which is what we strive for. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"outstanding customer service" Took car in for two repairs that were covered under warranty. First time here and I will be back. I drove up in my car and was immediately greeted and directed to their very comfortable lounge area where there were bagels and coffee. My wait was less then ten mins. I was called a couple of hours later with the disgnotic results. I came by and picked up a great loaner car To use. It was Friday and the repairs were done by Tuesday despite having to order parts. Raymond was a pleasure to work with... read more
Business response:
Thank you for taking the time to provide this excellent 5-star review. We appreciate you. I am glad that you had a great service experience with Raymond, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"the very best visit to an auto dealership ." I had a flat on 95 on my way to see my doctor in wpb. after the appt. I called roadside assistance and discovered I did not have a spare. I remembered that there was an Infinity dealer in wpb. I drove over and was met by Ira Kaskel who arranged for Raymond graham to look at the car. It was well after 5pm. Ray arranged for a loner car He was very comforting. I picked the car up the next day. To my delight Ray informed me that they were able to save the tire. I had expected to pay ... read more
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive in the service department, which is what we strive for! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 538 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is closed now. It will open on Monday at 7:30 a.m.