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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"the best customer service" I'm very satisfied with the location of the dealer and outstanding customer service it has. My agent Carrie McCarty is the best in the business.
Business response:
Thank you for your 5-star review. It is so great to hear that you had such a great experience with Carrie and that the customer service was outstanding! We look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Satisfied Customer" Always professional and the service department is very customer service oriented. They tell you the time when your car will be ready and it’s right on time.
Business response:
Sarah, thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department, which is what we strive for. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"outstanding customer service" Took car in for two repairs that were covered under warranty. First time here and I will be back. I drove up in my car and was immediately greeted and directed to their very comfortable lounge area where there were bagels and coffee. My wait was less then ten mins. I was called a couple of hours later with the disgnotic results. I came by and picked up a great loaner car To use. It was Friday and the repairs were done by Tuesday despite having to order parts. Raymond was a pleasure to work with... read more
Business response:
Thank you for taking the time to provide this excellent 5-star review. We appreciate you. I am glad that you had a great service experience with Raymond, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"the very best visit to an auto dealership ." I had a flat on 95 on my way to see my doctor in wpb. after the appt. I called roadside assistance and discovered I did not have a spare. I remembered that there was an Infinity dealer in wpb. I drove over and was met by Ira Kaskel who arranged for Raymond graham to look at the car. It was well after 5pm. Ray arranged for a loner car He was very comforting. I picked the car up the next day. To my delight Ray informed me that they were able to save the tire. I had expected to pay ... read more
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive in the service department, which is what we strive for! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"always the best service" because the service level I receive from Ray Graham and team is always on point, I will remain a tried and true Schumacher customer - Ray Graham for President of Schumacher!!!
Business response:
James, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Ray, who is definitely an asset to our team! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Great dealership" The service department is great to work with as they are honest and will let you know if something should be done. I always leave feeling that I was very well serviced!
Business response:
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience in the service department here at Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Quick, smooth check in, short wait for oil/filter change; " Service Writers like Danny Solozano make all the difference. Danny is the best! Knowledgeable and honest; does what he said he would do when he said he would do it. Danny is why I keep coming back to Schumacher.
Business response:
Don, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Danny. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Raymond provides exceptional service" Raymond Graham, our service consultant, provides professional and knowledgeable service for our vehicles. He goes above and beyond to make sure we are taken care of. He explains issues thoroughly and offers advise. He is the reason we will stay we would continue to buy our cars at Schumacher. Beverly & Keith Levine
Business response:
Beverly & Keith, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Raymond! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Service was excellent and Danny was very professional." Danny was his usual professional self and made the experience great as I.always expect. Danny is a good service advisor and I always ask for him when I schedule service.
Business response:
Thank you for taking the time to provide this excellent 5-star review. I am glad that you had a great experience with Danny in the service department, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 521 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is closed now. It will open on Monday at 7:30 a.m.