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INFINITI of the Palm Beaches Service Center
- Automotive
- West Palm Beach, FL
About this business
ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more
Location details
3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"Gas door problem" Took car in and was given nice loaner car.Car was ready the next day.Gotta take my hat off to Car came back clean.Really good experience.
Business response:
QX50 pusher, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"Simple and profesional." They do an excellent job of scheduling the maintenance work for my wife’s Q 50. It doesn’t matter if I schedule online or call on the phone. They always have a loaner car available should I need it. This time I came in for an oil change and a new battery. It took just over an hour so I was able to make some calls and do a little research from the customer service waiting area. Carrie McCarty was profesional and knowledgeable.
Business response:
Lorries Q, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"Excellent Service" Raymond was very kind, knowledgeable, and professional- He kept me informed of my vehicle status- and took care of any concerns I had- Its very hard to come across excellent customer service these days and Raymond surpassed my expectations. Highly recommended!
Business response:
Qbri, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"Carrie McCarty, Service Advisor, is AMAZING" Carrie is an absolute GEM. I bought my 2013 G37 new from this dealership several years ago and Carrie has been my service advisor since she began with Infiniti. She is so good that I will schedule my services around her schedule (which is available online on the very user-friendly service scheduler). From the get-go, Carrie has been friendly, courteous, clear and transparent, no-BS, professional, warm, delightful, and CHARMING. I honestly never knew dealing with car service could... read more
Business response:
MichB, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Carrie and our Schumacher Automotive Team. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!
"GREAT SERVICE" MY AIR CONDITIONER WAS NOT WORKING PROPERLY, RAY, MY SERVICE REP TOOK ME ON TIME, HAD A LOANER READY FOR ME . MY CAR WAS REPAIRED ON TIME AND TO MY SATISFACTION . GREAT SERVICE
Business response:
Bonnie, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Ray and Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003
"Raymond gave me prompt attention and got my car serviced " Oustanding service, was prompt in greeting me and took care of my needs immediately, has always been an awesome experience with him,as far as Im concerened hes the best you have and it wasnt any problem to get my car serviced
Business response:
Thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com
"Infiniti service " Danny has been my service manager for about 6 years now(2 vehicles). He is always very helpful and accommodating. He is Knowledgeable about my vehicle and takes his time in explaining the services performed. My vehicle is always ready at or before the time he quotes me. I would recommend Danny highly.
Business response:
Thank you so much for taking the time to share your awesome feedback. We are so pleased to hear that Danny is always so helpful and accommodating while you are in service with your vehicles, which keeps you returning to us here at Schumacher Auto! We appreciate your business and look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Service is amazing" Danny Solozano the service consultant really takes great care of servicing my car and properly sets my expectations. He is thorough and really stands out from other consultants. He explains what I need and don't need along with probably future maintenance. My car always comes out perfectly humming! He really takes great pride in providing excellent service!
Business response:
Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Danny, who is definitely a great asset to our team. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
"Greatest Service Dept in FL!" I've always had great service at Schumacher, they work around my schedule, they always give me a beautiful loaner. And my car always looks great when I pick it up. Danny Solozano is a great asset to your department, and I always look forward to working with him. The new Lounge is beautiful, I almost wish I could wait for my car one day.
Business response:
Thank you for your positive 5-star service review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Frequently asked questions about INFINITI of the Palm Beaches Service Center
How is INFINITI of the Palm Beaches Service Center rated?
INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 535 reviews.
When is INFINITI of the Palm Beaches Service Center open?
INFINITI of the Palm Beaches Service Center is open now. It will close at 5:00 p.m.