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INFINITI of the Palm Beaches Service Center

4.9

About this business

ABOUT INFINITI OF THE PALM BEACHES The Schumacher Auto family has been providing the West Palm Beach and South Florida communities with great cars for over 40 years; and, at our store, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Our sales team at our... read more

Location details

3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.9521 reviews
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elissa123's profile image
elissa123 
6 years ago

"Excellent Dealership" I was very impressed with the Assistant Service Manager, Raymond Graham, This was my first time having service in my 2018 Q50 since I purchased it in October. I was there for an oil change. Not only did he return my car in a lot less time than I expected, but he went above and beyond helping me to reconnect my bluetooth, the ability of me being able to receive text messages on my dashboard, but it was his wonderful attitude of taking the time to learn a lot of the functions that I didn't know about. I ... read more

Business response:

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Raymond, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Nicolette's profile image
Nicolette 
6 years ago

"Great experience. Raymond was very helpful... two thumbs up" I am very pleased with my service experience and Raymond was super helpful at thouroughly met my needs! I couldn’t have been more pleased. Thank you a Raymond!!! 

Business response:

Thank you for your positive 5-star review, Nicolette. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Beverly123's profile image
Beverly123 
6 years ago

"Consistently great customer service!" Raymond Graham, our service consultant, provides exceptional service. Professional, knowledgeable and has proven to be trustworthy. Always goes the extra mile to help us. We have been with Schumacher for many years and it's because of their excellent service department. Beverly Levine 

Business response:

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive, which is what we strive for! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Maggy's profile image
6 years ago

"It was very efficient and I waited for the vehicle." I was very happy with the service, the time it took and the price for the service/ I will certainly return when I need the next Oil Change. 

Business response:

Thank you for your positive review Maggy, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Tony's profile image
6 years ago

"Service very good " Danny is very good for helping services need to do. My INFINITI QX70 running good through 3 years every services I visited. Thank you for your business. 

Business response:

Thank you for your positive review Tony, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Takes2ToTango's profile image
Takes2ToTango 
6 years ago

"The Cream Of The Crop" Just by walking in this place you can feel the anticipation of a terrific experience. That will not be completed if it wasn’t for the awesome people that work in this place. People like Raymond Graham who work with dedication to exceed your expectations, reassuring you this is the place to visit for any of your service needs. 

Business response:

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department, which is what we strive for. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

dave2885's profile image
6 years ago

"Nothing beats INFINITI of the Palm Beaches" This was the first time i took my car to service in Florida and i am glad i went to INFINITI of the Palm Beaches. This was by fart the easiest and best experiences i ever had with my car. Everything was on point! Justin was very helpful! He explained to me exactly what was wrong with the car and what they will do to fix it. I will definitely be coming back to INFINITI of the Palm Beaches and seeing Justin again on my next service visit! 

Business response:

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Me's profile image
6 years ago

"Best experience " Ray Graham in service is the most efficient, professional and the nicest guy. He handle all my car issues with ease. The best service. Thanks guys 

Business response:

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

bonnie5678's profile image
bonnie5678 
6 years ago

"Surprise!" Just moved here from California and needed service for my 2015 Infiniti. Service dept was outstanding! Worked with Chris Bennett - fantastic- Leased -2018 Q 50! 

Business response:

Bonnie, thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Frequently asked questions about INFINITI of the Palm Beaches Service Center

How is INFINITI of the Palm Beaches Service Center rated?

INFINITI of the Palm Beaches Service Center has a 4.9 star rating with 521 reviews. 

When is INFINITI of the Palm Beaches Service Center open?

INFINITI of the Palm Beaches Service Center is closed now. It will open on Monday at 7:30 a.m.