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Install America
- Home Services
- College Grove, TN
About this business
Install America is your local contractor that does everything from replacement products like windows, siding, and roofing to full blown construction projects like decks, sunrooms, and additions.
Location details
8327 Horton Hwy, College Grove, TN 37046, College Grove, TN, 37046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Tom at Install America was on time for our inital appointment and has been courtious and informitave. The work has not been started at this time. I have one unanswered message thus far I hope it is not a trend. I will update this when the work is done.
THe Heat Mirror windows are excellent I would recommend them to everyone for energy efficiency. Window quality is also excellent. Make sure they use drop cloths as they are not the best cleaners. Not much communication waiting for the installation.
I got a roof installed. On the back side of the property there is a problem with the roof. I called and set up an appointment. The appointment was missed, and no one contacted me. I called back and talked to the representative. He promised he would call me back in one or two days; and set up another appointment;however, another appointment was not set up. I also prefer workers who can speak English, and I can communicate with. If you cannot speak English that is not bilingual. I was informed the team would be certified. I am... read more
I have been trying to get the wrong size window replaced for four months and another window cracked two months after installation. They do not return my calls. Very very poor follow up. What good is a guarantee if they do not honor it? The window that cracked is at the front of my house and very visible, not a good example of their product.
They ordered the wrong size windows the guys took out all the windows before they checked to see if all the windows were there. And the was not dressed properly. The trim around the windows on the outside is shoddy looking and we had a sliding glass door put in and around it on the outside trim around the sliding glass door is shitty looking. And then the guy did damage to our ceiling with a window. And when they put 4 old windows back in they started leaking. And the Manager Bill Higgins called and started threatening my bo... read more
After the initial quote everything went downhill. We paid for service is not performed but we are still charged for them and when the gutters were installed after the roof we scheduled the day and there were three times there were no-shows without phone calls then a two month delay to finally get somebody here after they did install them they were installed incorrectly and it took another four weeks to get someone back to do them right we also had to contact multiple people multiple times to get reimbursed the $300
This company is only worried about getting their money, not doing the job as contracted. They send installers that do not know what there doing. They also use wrong material when it comes to plumbing, they try and pass substandard work as code. They also after getting all there money refuse to contact me or my wife on a new problem. Stating that they will be there quickly. I have sent them photos of a new complaint. Do not hire this company at all.
Absolutely impossible to contact anyone at Install America. They do not answer calls and they do not return calls. The project was canceled on several days, often without any advance notice. Even when I called to express this, no-one ever called back. I tried to cancel my contract but was told I could not do so. The job took 15 and 1/2 hours and my cost was over $4,000. Although the workers did a good job, I could never recommend this company and obviously would never use them again.
Workers forgot to apply caulking to the outside of windows, I asked them to do it and they did. One of 4 windows was defective from the factory and one of the screens were defective. If I was not looking over their shoulder I do not think the issues would have got corrected. Took them 5 hrs for 4 windows.
Frequently asked questions about Install America
How is Install America rated?
Install America has a 4.2 star rating with 684 reviews.
When is Install America open?
Install America is closed now. It will open tomorrow at 7:00 a.m.