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Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Business response:
Thank you for your review.
The handicapped room was not very accessible. No room to turn around scooter. Doors accessing handicapped room also was not user friendly
Business response:
Thank you for your feedback. We will take your comments into consideration to improve our guest experience.
Very smelly hotel with terrible slot machines!! Will definitely not be going back!
Business response:
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
No water. No hot water. No hand soap. No entertainment at night, no space to go without smokers, only 2 bartenders for entire casino
Business response:
I'm sorry to hear that your stay was less perfect, if you'll like to speak with management we ask that you call directly to the property.
The casino gave me a dirty room didn't realize it till I climbed into bed and realized the sheets hadn't been changed because there was dirty socks from the previous client in my bed so at 2 o'clock in the morning I was calling the front desk to get housekeeping which was not available At 2 AM so I had to change my own beds at 2 o'clock in the morning. Next day before check out spoke with a manager on trying to get some kind of refund on my room due to happening to do my own housekeeping and cleaning and they said because I ... read more
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future.Isle Casino Hotel Bettendorf
Probably would not have stayed here if I knew that they would not refresh my room. Stayed 3 nights and got the “Stink Eye” from staff when I asked for more towels. I asked if they could refresh and was told that they don’t do that. So disappointed!
Business response:
Thanks for staying at the Isle Bettendorf. For further discussion you can reach out to management.
I liked the casino a lot. What I didn't like was that whenever my husband and I go out to dine, we always make sure that we tell the waitress and cook that my husband is allergic to onions. Somehow, the cooks never take its serious! They still put onions on the side of his steak. The manager came and got his plate and had the cook prepare another one. At this time my husband has started having an reaction from the smell and was offered meds. This could have been much worst. After dinner we couldn't enjoy the rest of the nigh... read more
The refrigerator is too small and too low and a microwave would be convenient.
Business response:
Thank you for staying with us at Isle Bettendorf, sorry for the inconvenience hope to see you again.
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 3.9 star rating with 7,427 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is open now. It will close at 8:00 p.m.