This profile has been claimed by the business owner or representative.
Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Business response:
Thank you for your review.
Business response:
Thank you for your review.
It was fantastic and fun
Business response:
Thank you for your feedback.
All in all the isle is a nice place to stay. My room was a little dirty, though. There were balls of hair behind the doorway. I feel like that means vacuuming wasn’t too thorough. The glass and mirrors could’ve been a little better as well. But, it was a smoking room (all that was available), so I guess it wasn’t going to be perfect. Staff was very kind. Keller’s restaurant was very good.
Business response:
Thank you for your review.
Business response:
Thank you.
Beware of ants in the room, bathroom, beds.. these were ants.
Clean place
Business response:
Thank you for your review! We're glad to hear you found our property clean and enjoyed your stay. We appreciate your feedback and are happy that we could provide a comfortable experience. We look forward to welcoming you back again soon!
Business response:
Thank you for your rating of 8/10. We appreciate you choosing to stay with us and are pleased to see that your experience was a positive one.
When I checked in, the staff member at the desk never told me which direction to go for my room. She said very little. On my way to finding my room, I encountered a staff member who was helpful and told me where to go to get to my room. My room had small pieces of food on the carpet. The sheets had old stains on them. The staff in the restaurant and at the coffee stand were extremely nice and helpful.
Business response:
Thank you for your feedback. We apologize that your check-in experience and room condition did not meet expectations. Your comments regarding front desk communication and housekeeping will be shared with our team for improvement. We're glad to hear our restaurant and coffee stand staff provided friendly, helpful service. We appreciate your review and hope to welcome you back for a better experience.
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 3.8 star rating with 7,369 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is open now. It will close at 8:00 p.m.