This profile has been claimed by the business owner or representative.
Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
While some may use a computer for booking many use mobile phones, and the sole reason I chose the Isle was for your hot tub which was out of order, the website said it from computer but not from a mobile device otherwise I wouldn’t of even booked the hotel. So it was a rather waste of money. It would be nice if renovation would of been listed on mobile devices as well. Not sure I’ll be staying there again anytime soon.
Business response:
Thank you for taking the time to leave us a great review. We look forward to your next stay with us.
Not impressed and won’t stay again The room was dirty. While sitting in the chair with the curtain open you could see the large amount of dust and trash under the bed. The decor was falling apart and some was laying on the ground. While starting the jacuzzi tub it was clear it hasn’t been used or cleaned in a while with the large layer of sediment floating at the top of the water after filling it up for the first time. The bed was ok but the sheets were so thin. All in all not the best rooms for the price. I’ll leave this re... read more
Business response:
Kyle, we apologize for your less than satisfactory stay with us. Your comments will be forwarded to the appropriate teams.
Business response:
Thank you for your feed back.
No water pressure, staff unfriendly
Business response:
Thank you for your feed back
Will not be staying again
Business response:
Thank you
Have a good time at the Casino but stay elsewhere. If you are planning to come enjoy some time at the casino, I would advise you to stay somewhere else. The showers are horrible and there was mold in every room we went to(this is after complaining about mold and having them offer other rooms). They only offered a $60 refund when the stay was around $350.
Business response:
Thank you for your feedback.
This place is far from worth $200 a night. Super disappointed. Will never stay there again. Sauna turns off every 5 minutes, kids in pool past 10 PM. Room was missing towle bar and curtains ripped at the bottom. Fan one speed. USB charger didn't work on night stand. Don't waste your money.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.8 star rating with 6,766 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open at 9:00 a.m.