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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No breakfast included
Big red stains on the floor, employees at front desk left for lunch as soon as we needed help. USB ports on all of the equipment did not work. The isle use to be a great hotel to stay but seems to gone downhill in the last couple of years.
DO not go there for work as the WIFI is terrible and they don not care.
Business response:
We apologize for any inconvenience you experienced with our WIFI during your stay, Dustin. We take your feedback seriously and will work to improve this aspect of our service. Thank you for bringing it to our attention.
the staff was nice. Not enough handicapped parking. The room was gross and not super clean and crips how I like it. it was old and needs updated. I will never stay there again and I go to the area al lot for business.
My reservation was canceled by the hotel. Because they were over booked. Shouldn’t be able to get a room online through Expedia if they can just cancel on you
Business response:
We apologize for any inconvenience caused by the cancellation of your reservation. We understand your frustration and we are actively working to improve our booking system to prevent such occurrences in the future. If you have any further questions or concerns, please feel free to reach out to us at (877) 475-3946.
NEEDS UPDATING iT IS A OLD CASINO, THE ROOMS ARE BEING UPDATED AND THEY NEED IT, THE SHOWER HAD A BIG LONG HAIR LAYING ON THE FLOOR (ID NOT USE THE SHOWER
Hotel lost my reservation. Booked online. Got to Hotel the next day at 10:00pm after our event got over. Went to check in and they didn't have my reservation. Got in contact with Hotels.com. They did refund my money right away. Wanted to book me at another hotel, since this one was now sold out. I wasn't interested. So i drove home over 2 hours with my family.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.8 star rating with 6,765 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open at 9:00 a.m.