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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Isle Casino Hotel® Waterloo is the place to go for a good time, no matter what you’re looking for. Come for our extensive selection of casino games, and stay for our entertainment lineup, delicious dining choices, and enticing promotions. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to again and again.
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ok Stay Room was spacious. Bed comfy. Casino left a little to be desired.
Business response:
Thank you for allowing us to host you here at the Isle, Scott. It's great to hear you had a comfortable stay with us and got the chance to hit the casino floor. We hope you were able to walk away a winner and visit us again soon. Thanks!
Great room, especially the bathroom, with the exception of poor lighting in the bathroom.
Business response:
Thank you for taking the time to give us such a great rating. Our goal is to provide our guests with the best gaming and dining experience. We hope you received both of those during your visit at the Isle. Feel free to visit again soon. Thanks!
good but slow Great stay but almost a week and I'm still waiting for my deposit back! I thought they made their money on gambling not room deposits!
Business response:
Thank you for allowing us to host you at our property, Joseph. It's great to hear you enjoyed yourself during your time at the Isle. If you still have not received your deposit, please feel free to give us a call and we would be happy to assist you. Thanks!
Very little sleep The one night we stayed we got very little sleep there was a couple fighting next to our room all night. When we told the front desk the next morning they just said we are sorry.The front desk told us we should have called security.
Business response:
Hi Kirk. Thank you for taking the time to let us know about your experience at the Isle. It does not sound like your visit was up to our usual standards. We always want to ensure our guests receive the best customer service and stay possible. We have passed your review along and would love to see you return to our property. Thank you.
No special requests Requests of having a tub nothing was said of why they didn't give that but oh well
Business response:
Thank you for the rating, Jason. We hope you had a comfortable stay with us and appreciate you taking the time to give us your feedback. We value you as a guest and hope to see you return. Thanks!
Large, comfortable room & bath I was pleasantly surprised by the size of the room and overly large bathroom. Well designed and up to date furnishings. It was very clean and I have no complaints at all. The air conditioning was quiet and accurate to the thermostat. The bed and pillows were so nice to sleep on, no lumpy pillows! No stains on the carpet, which I frequently find in other hotels. The price was more than fair for what I received in return. This will be my destination stay next time I am in Waterloo, IA.
Business response:
Hi Shelli, thank you for allowing us to host you at the Isle! It's great to hear you had a comfortable stay at our property. Our goal is for all of our guests to feel at home during their time with us. Our staff works very hard at making sure all of our guests needs are met and have a clean room to enjoy. We hope you are able to visit again under different circumstances. We appreciate you taking the time to let us know about your visit and have passed your positive feedback along. Thanks again!
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 4.3 star rating with 4,860 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open tomorrow at 9:00 a.m.