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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Isle Casino Hotel® Waterloo is the place to go for a good time, no matter what you’re looking for. Come for our extensive selection of casino games, and stay for our entertainment lineup, delicious dining choices, and enticing promotions. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to again and again.
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay was excellent, staff was very accommodating and facility offered everything we needed.
Business response:
Thank you for visiting us here at the Isle, Penny. Your feedback is exactly what we like to hear. We always want to ensure our guests feel at home during their time with us. We hope you got the chance to hit the casino floor and walk away a winner.
Nice hotel I have stayed at this hotel a couple times and every time i have stayed, the pool is ice cold every time. Thats not very enjoyable when you cant stand to swim in cold water. The room was nice, very comfortable beds. The Lone Wolf had very bad service, once you got your meal then you never get the waitress to come to your table again
Business response:
Hi Sandy, thank you for allowing us to host you at the Isle. It's great to hear you enjoyed the room and had a comfortable stay. We have passed your feedback along and will keep this in mind when making future improvements. We would like to ensure you that we stress the importance of customer service to all of our employees. The situation you described is below our standards. We appreciate you taking the time to let us know about your experience and hope you choose to visit again. Thank you!
The only thing is they need better ventilation to much smell of cigarettes.
Business response:
Thank you for allowing us to host you at our property, Javier. We appreciate the positive rating and for you taking the time to let us know your feedback. We are always available to discuss our facilities, feel free to reach out if you wish to discuss further. We hope to see you again soon!
Nice room I have stayed here several times while on business trips. Rooms are spacious. Nice to have small refrigerator too. Location is a little out of the way from restaurants and shopping (but there are restaurants in the hotel).
Business response:
Thank you for being a loyal visitor! It's great to hear you've been able to enjoy our comfortable rooms and the amazing amenities our rooms have to offer. We appreciate you taking the time to let us know about your experience and have passed your feedback along. We hope to see you again soon. Thanks!
Great room for the price The desk staff was great and check-in was fast. The bar staff was very accomodating. The casino was clean and lively. My room was very spacious and had a great bathroom. The towels all had hair on them and was really the only negative of the whole experience.
Business response:
Wow! Sounds like you had a great time. Our property is the perfect place for a fun and relaxing getaway. We have passed your feedback along and appreciate you taking the time to let us know about your visit. We hope you were able to get lucky on the casino floor and visit again. Thanks!
Great stay! We stopped here on our way to Minneapolis. I was pleasantly suprised with the hotel. It was clean, the pool was awesome, and the casino did not beat us to bad. Would definitely stay here again.
Business response:
That's exactly what we like to hear, Lance! Thank you for the positive feedback. We hope next time you're able to have a little weekend getaway at our hotel. Our goal is to provide the best gaming and dining experience and hope you received exactly that. See you again soon!
Was a god stay. Staff very curious and helpful. Was disappointed in the hotel deposit . Felt that the policy was not clearly stated in the reservation or registration process. Have not experienced that policy at other casinos. Overall we had a good stay and our room was as nice as we have ever stayed in.
Business response:
Thanks for taking the time to let us know about your experience, Joe! We have taken note of your review and will keep your feedback in mind when making future improvements. We hope you got lucky on the casino floor and are looking forward to your next visit with us. Thanks!
Great place to stay. Friendly staff, clean rooms. Walls are a little thin. People next door had kids (not expecting that at a casino) Kids were up early making a lot of noise
Business response:
Hi Brad, thank you for allowing us to host you at our property! We appreciate the amazing rating and great feedback. Our goal is to provide our guests with the best gaming and dining experience possible. We have passed your feedback along and will keep this in mind when making future improvements. Visit again soon!
Room was very nice Buffett was just fair brisket was very dry but we didn't. Eat until 730 but they could have had hotter food we will stay again but I think we will try the steak house upstairs next time
Business response:
Thank you for the feedback, Butch! We have taken note of your experience and will be sure to use it when making future improvements. It's great to hear you enjoyed our comfortable hotel rooms. We hope to see you again soon. Thanks!
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 4.3 star rating with 4,860 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open tomorrow at 9:00 a.m.