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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very fast Response Time! I had a problem where I didn't receive my verification email and my account was locked. Sent in a request for help. Less than an hour went by when Bobby Pham from iTrustCapital fixed my problem. Excellent service!
Business response:
Thank you! We’re glad Bobby Pham was able to resolve your issue in a prompt manner. Feel free to reach out to us with any additional questions.
ITrust Capital was very helpful to work… ITrust Capital was very helpful to work with. The best person in my case that helped the most getting my funds transferred was Trent. He was right there responding quickly w/my calls for help. Trent really expediated everything. Thanks Trent!
Business response:
Thank you, Bill! We are so glad Trent was able speed things along.
Romeo Romeo was extremely helpful in expediting my request. Actually everyone I’ve spoken to concerning my account is “top notch”. Great people =great company!
Business response:
Thank you, Rick! We take pride in our people and it's great to know your experience is a reflection of that.
Seamless rollover experience Seamless rollover experience! Romeo and Walter were great associates, checked in often with me, answered all my questions! 10/10 will do again.
Business response:
Thank you! It is great to know Romeo and Walter kept you informed.
I was trying to set up my first IRA to IRA transfer I was trying to set up my first IRA to IRA transfer and Jett was super helpful and extremely patient with me. He answered all of my questions and allowed me time to read everything without rushing me off the phone.
Business response:
Thank you, Carrie! Taking the time to ensure you feel comfortable and informed is exactly what we aim for.
Jett was extremely helpful and answered… Jett was extremely helpful and answered all my questions clearly. I also appreciated how quickly I was able to speak with a live person—virtually no hold time. Excellent customer service!”
Business response:
Thank you, Todd! We're so glad to hear that Jett provided clear, helpful answers and that you were able to connect with a live representative quickly.
I called I Trust with a question and a… I called I Trust with a question and a real person answered the phone, this means a lot to me! Great customer service and communication, professional and friendly people, very satisfied with the service.
Business response:
Thank you, Faiza! We're so glad to hear that being able to speak with a real person made a difference in your experience. Feel free to reach out to us with additional questions.
Professional Professional
Business response:
Thank you for your kind words, Johnny!
401k Rollover Status Yesterday I called in to check the status of my rollover checks to see if itrust received them and Romeo was very friendly and helpful and was able to tell me exactly when I can expect the checks to clear and money to hit my accounts. Great customer service
Business response:
Thank you, Patrizio! Keeping you informed and confident in the process is exactly what we strive for.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,267 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.