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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Top notch customer service at I Trust Capital… My contact person with I Trust Capital was able to walk me through my issue step by step. It allowed me to correct my issue quickly. One of the best customer service experience I've had in a long time.
Business response:
Thank you, Dave! Top-notch customer service is our goal for all clients. Please contact us if you have any other questions.
Alyssa was very nice and helped me out… Alyssa was very nice and helped me out quickly with my request.
Business response:
Thank you for sharing your awesome experience with Alyssa! Please reach out to us if you have any additional questions or concerns.
Adam and Denielli are great Adam and Denielli are great. Thanks!
Business response:
Thank you, Paul! Our team goes the extra mile, especially Adam and Denielli. Please reach out if you have any other questions. Enjoy the platform.
Transfered fund I was wondering and concerning what happened to my transferred fund for a few weeks ago. Deniellie was kindly explained what was going on my fund even I was confused between "pre-taxed" and "post-taxed". Now, I fully understood what was going on my fund. Great
Business response:
Thank you, E Kamp! We're happy to hear that Denielli was helpful with your questions. Enjoy the platform and please reach out if you have any additional questions.
Danielli helped me through the next… Danielli helped me through the next step setting up an account for my wife. My first experience setting up my own was call after call and mail after mail. I think part of it is poor instruction, and part user inexperience. Whatever the case, this round seems to be progressing better than last. I would say there is still a lot of room for improvement in the onboarding process.
Business response:
Thank you for the feedback, Tim! If you have any additional questions or concerns, please reach out to us; our team is here to help.
Great company Great company, was able to get the help I needed on the first try from Joseph.
Business response:
Thank you, Tommy! Please reach out if you have any other questions or concerns. Enjoy the platform!
Thank you again! Alyssa was professional, clear and efficient. She clearly knows the processes and displayed patience in helping me navigate through the website to get the info she needed from me. I love how human and helpful ITrust Capital is as a company! People are kind, supportive and knowledgable!
Business response:
Thank you, Kathy! Supportive and knowledgable service is what we strive for. Please reach out if you have any additional questions or concerns.
I appreciate and value itrust and their CS standards as portrayed by Pooya… It is because of associates like Pooya Ferasati that I love doing business with itrust Capital. Pooya embodies the epitome of exceptional customer service. From the moment I engaged with him, his courteous demeanor set a welcoming tone. His empathetic approach made me feel heard and understood, transforming a potentially frustrating experience into a pleasant interaction. Pooya's professionalism shone through in every exchange, evident in his clear c... read more
Business response:
Thank you for sharing your awesome experience with Pooya; we're glad to hear that he was helpful. Please reach out if you have any additional questions or concerns.
Jessica was my customer service… Jessica was my customer service representative and she was excellent. She was professional, friendly, and efficient. She took care of me in less than five minutes and I completed what I needed. Impressive!
Business response:
Thank you, Gina! Please contact us if you have any other questions regarding your IRA. Enjoy the platform!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,558 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 8:00 a.m.