This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is excellent Customer service is excellent. Alyssa Ebner and Sharon Kim assisted me with my distribution request. They're very professional and always act on my requests with urgency. They are an asset to the Itrust Capital team. Thank you so much, Alyssa and Sharon! Arlene
Business response:
Thank you, Arlene! We’re so glad Alyssa and Sharon were able to assist you with professionalism and urgency. Feel free to reach out to us with additional questions.
Thorough Thorough, conscientious, and speedy service
Business response:
Thank for the kind words, Neil!
Excellent, efficient service Fuji at iTrust was very helpful in getting my Roth conversion done. From start to finish the process was very easy and really efficient.
Business response:
Thank you, Daniel! We’re so glad Fuji was able to make your Roth conversion process smooth and efficient from start to finish.
Setting up my Account, working through verification information I had some serious issues getting past the verification page in the start up account process. I reached out to ITrust support and the Representative Rafael was over the top helpful. He texted me possible solution, called and kept working the issue until it was resolved
Business response:
Thank you, Michael! We’re so glad Rafael was able to go above and beyond to resolve your account verification issue.
Rafael at iTrust Capital is the best of the best. Rafael at iTrust Capital is the embodiment of excellent customer service. He goes above and beyond to find ways to solve issues... and then solves them. Really a pleasure to work with. Too bad he can't be my insurance company, wireless company, and internet provider. Overall, iTrust Capital customer service is top notch, so you won't have to get Rafael to be treated right, but if you're lucky you'll get him, because he's the best of the best. Mic drop.
Business response:
Thank you, Gerry! We’re happy to hear that Rafael went above and beyond to make your experience smooth and enjoyable. Providing excellent service and solving problems quickly is what we aim for, and we’re glad Rafael made such a positive impression.
Jonathan huge help opening account… Jonathan got on the wire and helped move a rollover transfer from Scwab. It was a super huge help to open this account.
Business response:
Thank you! We’re so glad Jonathan was able to step in and help move your rollover transfer from Schwab.
Great follow up and customer service by… Great follow up and customer service by Jonathan!
Business response:
Thank you for the positive feedback, Jeff!
Jonathan was very polite and answered… Jonathan was very polite and answered all my questions.
Business response:
Thank you for the positive feedback, Riley!
Questions about how to use your services. I had a lot of questions about how to use the web site to manage my assets. I spoke to Julian and he answered all of my questions and offered to help me in the future if I needed help. I feel much more confident in your services after speaking to him.
Business response:
Thank you, Randy! We’re so glad Julian was able to answer your questions and leave you feeling confident about using our platform. We’ll be here anytime you need further support.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 15,555 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.