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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.816,923 reviews
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Veronica V's profile image
Veronica V 
5 months ago

Great customer service I created my iTrustCapital account, but was having a problem activating my account. Francisco from iTrustCapital called me when he realized I was having a problem before I even had to call them about it. That's great customer service! He resolved my issue quickly 

Business response:

Thank you, Veronica! We're glad Francisco was able to be proactive in addressing your issue. Feel free to reach out to us with any additional questions. 

Brian Gottejman's profile image
Brian Gottejman 
5 months ago

Josh B Expert Advice & Patient Josh B. was considerate, knowledgeable and respectfully patient. Thank you. 

Business response:

Thank you, Brian! We're pleased to know that you had a good experience with Josh. 

Jose Ambriz's profile image
Jose Ambriz 
5 months ago

ITrustCapital is on it a 100% ITrustCapital is on it. Rolled over an old 401k with ease. They called to guide me through steps and answered all my questions. Big Thank you to Jeff Carpizo!! For following up and Emailing those links made it so easy to finalize my rollover. 

Business response:

Thank you, Jose! We're so happy Jeff could assist you with your rollover. Feel free to reach out to us with any additional questions. 

Michael Mulliken's profile image
Michael Mulliken 
5 months ago

Great customer service I’ve had to use customer service twice at iTrust Capital and both Josh and Francisco nailed it. I always feel like customer service is a great representation of the company. I am pleased to have recommended them. Mike 

Business response:

Thank you, Mike! It's good to know that you've had a great experience with our team, especially Josh and Francisco. 

The Cryptologist's profile image
The Cryptologist 
5 months ago

Good job by Julian Julian was excellent at answering my questions about my initial Premium Custody Account deposit. Thank you. 

Business response:

Thank you! We're glad Julian was able to answer your questions. Feel free to reach out to us with any additional questions. 

Drew Hill's profile image
Drew Hill 
5 months ago

Great experience! Romeo addressed all my needs quickly, with kindness and professionalism. Great experience! 

Business response:

Thank you, Drew! We're glad Romeo was able to address your needs. 

Jon T's profile image
Jon T 
5 months ago

Francisco Mondragon was great Francisco Mondragon was great in helping me understand the process I need to do to roll over my 401K to my IRA. Thanks again 

Business response:

Thank you, Jon! We’re happy to hear Francisco was able to clearly guide you through your rollover process. Feel free to reach out to us with additional questions. 

RDM's profile image
RDM 
5 months ago

iTrustcapital has awesome customer service Romeo at itrustcapital was very helpful. Answered all my questions and was easy to understand. Not always the case with customer service! 

Business response:

Thank you! We're glad Romeo was helpful in answering your questions. Feel free to reach out to us with any additional questions. 

Mary DeFay's profile image
Mary DeFay 
5 months ago

Romeo reached out to me and helped me… Romeo reached out to me and helped me get everything figured out!!!! I can not believe the level of customer service this platform provides. It is awesome!!!!! 

Business response:

Thank you, Mary! We're glad Romeo was able to resolve any issues. We appreciate your kind words. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 16,923 reviews. 

When is iTrustCapital open?

iTrustCapital is open now. It will close at 5:00 p.m.