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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
iTrustCapital SUPERB SERVICE Based on my experience, iTrustCapital's service is of the highest caliber. The platform is user-friendly, and I have found my account manager, Alex, to be consistently professional, patient, and exceptionally knowledgeable. My gratitude is extended to iTrustCapital.
Business response:
Thank you, Luis! We’re so glad you find our platform user-friendly and that Alex has provided knowledgeable support.
Outstanding Support from iTrustCapital's Customer Service Based on a recent experience, iTrustCapital provides exceptional customer service. The platform offers direct access to representatives with minimal wait times, which is a significant advantage. A specific representative, Ayrton, provided outstanding support. Ayrton was knowledgeable, highly helpful, and instilled confidence throughout the interaction.
Business response:
Thank you, Juan! We’re so glad Ayrton provided knowledgeable support and that you’ve had such a positive experience with our platform.
David was great with answering my… David was great with answering my questions. I simply love this customer service so far.
Business response:
Thank you! We're glad David was able to help you out. Feel free to reach out to us with additional questions.
Best “human” customer service ever!! Hands down the best company to work with. If you want one on one personalized HUMAN customer service, ITrust is the company to pick. From day one they made the process simple. Thank you everyone. You all were a great help in my process of making my financial vision come true!! If you ever shift to creating a decentralized version of your company I’ll be one of your first customers there!!
Business response:
Thank you, Emily! We’re so glad you’ve had such a positive experience with our personalized support. Your kind words mean a lot.
Top Tier company glad to be part of. Top Tier company glad to be part of.
Business response:
Thank you for the positive feedback, William!
Romeo was very helpful and confidently… Romeo was very helpful and confidently answered all my questions
Business response:
Thank you, Suzi! We're happy that Romeo was able to help you out. Feel free to reach out to us with any additional questions.
Quick and easy Quick responses and great communication. What more could you ask for? Alyssa Ebner Customer service is 10/10!
Business response:
Thank you, Lupe! We’re so glad Alyssa provided clear communication and 10/10 service.
Romeo can help! I called to verify wiring instructions to I trust Capital (from Schwab), but was informed that the transfer needs to be initiated through my account at iTrust. Romeo waited until I logged in to my account and explained the steps I needed to take. It only took a minute or two, but he was very patient and helpful. Many thanks!
Business response:
Thank you, Bradley! We’re so glad Romeo provided guidance and made the transfer steps quick and easy to follow. Feel free to reach out to us with any additional questions.
Rapid Resolution David listened carefully, understood my concern and provided me the exact information to resolve my issue.
Business response:
Thank you, Vijay! We're glad David was able to address your concerns. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,513 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.