This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New Account Set Up and Roll Over The process of rolling over a 401k into an IRA was seamless. I found the customer support to be regularly helpful.
Business response:
Thank you for choosing us, Jordan! Please reach out to us if you have any additional questions or concerns.
Customer service response commendable… Customer service response commendable and transaction times satisfactory.
Business response:
Excellent client experience is what we strive for. Thank you for choosing us, Willie!
Fees are super high! Fees are super high!
Business response:
Hi Richard, Thanks for your feedback, though we must say that our fees are arguably the most competitive in the industry. We do not charge a monthly or a storage fee. Our only fee is the 1% per transaction. Thanks for being a part of this community.
Great company Good customer service. User interface simple and intuitive. Highly recommended.
Business response:
Thank you for the positive review! Enjoy the platform!
Excellent service as always It was a joy to have Gladis Miranda guide me through some changes in my account beneficiaries. It was much welcomed to receive her personalized help through your highly computerized system.
Business response:
Thank you for sharing your positive experience with Gladis! She goes the extra mile. Enjoy the platform, Leo!
I received excellent support from a… I received excellent support from a real person (Adam) who took ownership of what needed to be done in order to get my transfer paperwork completed. I hope all future interactions are as smooth as this one.
Business response:
Our CX team goes above and beyond, especially Adam. Thank you, Richard!
I am new to iTrustCapital but so far I… I am new to iTrustCapital but so far I have had a great experience. The customer service is outstanding! Trent guided my Roth IRA setup and transfer of my existing account at Merrill to the traditional IRA account I had set up. The transfer funds cleared today in the traditional IRA account and Tent helped with the conversion process. Very easy. Thanks again!
Business response:
We're so glad to hear that Trent guided you through the process. He goes above and beyond! Thank you for choosing us, Tom!
Transferred traditional IRA from… Transferred traditional IRA from another firm. Excellent onboarding experience with frequent status updates. Customer service and responsiveness has also been top-notch.
Business response:
Excellent onboarding and client experience are what we strive for! Thank you, Jaime!
Happy Customer I have been a client with iTrust for close to 2 years. In that span of time I have experienced timely and professional support from staff and management. I am pleased with the assets available for purchase, as well as the operation of the platform. Additionally, I have recommended iTrust to several associates. No plans to leave for a competing organization!
Business response:
We're so glad you've been with us for the past two years, and we're grateful to have you! Thank you, Kenny!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,602 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.