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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Email address change and security. Tech support has always been able to… Tech support has always been able to help me with any issues in short order! I requested an email address change and after agreeing on a day and time, a representative called me (at that time) to confirm that it was really me requesting the change. I was very impressed with their attention to detail and on the steps they take to protect your security.
Business response:
Thank you for sharing your awesome experience with our tech team! Enjoy the platform.
Fastest turnaround of a rollover that… Fastest turnaround of a rollover that I've experienced with iTrust! Whatever changes you've made have made a significant impact on my satisfaction level!
Business response:
We're so glad to hear about your awesome experience! Thank you for choosing us, Steve!
The overall experience is good The overall experience is good. A couple kinks but I am happy with it so far.
Business response:
Thank you for choosing us, Roy! Enjoy!
Very happy with the customer service… Very happy with the customer service regarding my Roth IRA conversion. Thank you!
Business response:
Excellent client experience is what we strive for! Thank you, Mike!
Good service, high transaction cost Good service, growing asset list, and reasonable communication are good. The only issue is the cost of transactions.
Has been good thus far Has been good thus far. Like conditional orders and staking, looking forward to swaps?
Business response:
Thank you, Mark!
Customer service in the digital age One of the things which was surprisingly great about iTrust Capital is the customer service. I had a problem with a Roth to Roth wire transfer of funds which got incredibly complicated. That’s when Jared stepped in to help, contacting his bank, the issuing bank, and so forth, staying on hold with me for a long period of time to get group conversations going between institutions… It was really a mess but the guy didn’t give up, even though it took almost a month! Thank you Jared!
Business response:
Thank you for sharing your awesome experience with Jared! Please reach out to us if you have any additional questions or concerns.
I love the concept but the offerings… I love the concept but the offerings are very very limited with very few speculative coins/tokens to bet on.
Reduced Trading Fees… For clients with over 100k or who have been with you for over a year (I am both), the trading fees should be reduced to 0.5% IMO. Also, offer BNB! Thank you. George
Business response:
Thank you, George! We appreciate your feedback.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,602 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.