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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trent Dolabson is wonderful Trent Dolabson is wonderful! Made the entire process very smooth and user friendly!!! I fully recommend itrust based upon the wonderful customer service!
Business response:
Our CX team goes above and beyond, especially Trent! Thank you, Ryan!
Great Service The customer service has been great (thank you Gladis Miranda, you're awesome!) and the platform is easy to use. They still need to (1) list more coins like NEAR, (2) allow more staking—currently only DOT, (3) they need to allow coins to be continuously/automatically staked, and (4) need to allow Dollar Cost Averaging options—they currently have conditional buy/sell, but the low fees and ease of use are valuable. I highly recommend it.
Business response:
Thank you, Jason! We appreciate your feedback.
Itrust capital has been a pleasure and… Itrust capital has been a pleasure and were very helpful while dealing with very unhelpful old 401k plan. I hope yall get and Android app soon and add more assets for purchase.
Business response:
Thank you, David! We appreaciate your feedback in regards to the android app and additional assets. Stay tuned.
The good and the not so good.. My criticisms have been largely addressed in the last year. The ability to put in conditional orders for both buy and sell was one of the big ones. The addition of some of the more popular coins was appreciated. I was one of the customers asking for staking and now you have brought staking for DOT and hopefully are considering some other opportunities. Still to be determined are timely tax documents. This 2021 tax year I had to wait very late to finally get the tax documents required for me to ... read more
Business response:
Thank you for the feedback! Please reach out to us if you have any additional questions or concerns.
Ive been in for almost 2yrs Ive been in for almost 2yrs. They've come a long long way. I plan to stay and add to my positions.
Business response:
Thank you for being with us for the past 2 years! It's great to have you on the platform.
The whole process is made very simple! The whole process is made very simple. They have a strong team that will also follow-up with you and make sure the process is completed.
Business response:
Thank you for choosing us, Jerry! Have fun on the platform.
Peter Bartlett was very proactive in… Peter Bartlett was very proactive in forwarding correspondence regarding my redistribution. Peter handled my interview in a very professional manner.He was very polite and did manage all my affairs in excellent fashion. I am very pleased with the service ITRUST CAPITAL provides
Business response:
Thank you for the positive review, Almst-Man!
Issues with my account balance Today when I was checking my account, somehow the account was not showing my assets, and the portfolio value was not correct. I called the helpline and they opened a ticket to address this issue. The tech support team contacted me right away and in under 2 hours time the issue was solved. Very professional and very polite individuals.
Business response:
Thank you for reaching out to us, Juan. We're glad to hear that our tech team solved the issue. Please reach back if you have any additional questions or concerns.
Easy to use Easy to use, wish they had more staking options.
Business response:
That's what we strive for! Thanks, Juan!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,602 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.