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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
iTrust Takes Security Seriously! I couldn't be more impressed with the level of security when I wanted to change the email address for my account. It was a multi-step process including a video call where I not only needed to show my id, but also answer my security question. Stacy, who communicated with me from the start via email, and then conducted the call, was professional and friendly, and I left the whole thing really pleased with the process.
Jonathan kept me updated through the transfer process Jonathan contacted me through the transfer process communicating the process & details Thank you!
Business response:
Thank you, Jeff! We appreciate your kind words and are glad you found the transfer process clear and informative.
Ben was very helpful Ben was very helpful, professional and courteous. I appreciate speaking to a living breathing human who takes the time to resolve the issue
Business response:
Thank you, John! We appreciate your kind words.
I needed the contact customer support… I needed the contact customer support at I trust capital for a funding error that I probably caused myself I got a hold of Bryce a customer service representative, who worked relentlessly to get my problem resolved. I trust capital has been an all-star in my investment portfolio.
Business response:
Thank you, Rob! We appreciate you taking the time to share your positive experience.
Excellent customer service! Excellent customer service!
Business response:
Thank you, Jed! Excellent customer service is what we strive for.
Fantastic, Keep it Up! I’m newer to this company, but they have been extremely professional, knowledgable, and attentive to my needs. Their communication is fantastic, monitoring 2 IRA transfers like I’ve never seen before, and I’m an 27-year advisor in the investment business! I spoke with a customer service representative, Lucas, who was one of the best I’ve ever talked to. Keep it up, iTrust and Lucas!
Business response:
Thank you, Brent! We appreciate your kind words and are delighted to hear about your positive experience with our company.
iTrustCapital has fast professional support Stacy at iTrustCapital was very professional and fix my issue very quickly. This is my second experience with Stacy at iTrustCapital and she made both a painless experience.
Business response:
Thank you, TFM XRP! We are thrilled to hear about your positive experience with Stacy.
Bryce was extremely professional and… Bryce was extremely professional and polite. Answered all of our questions efficiently. Great customer service experience!
Business response:
Thank you, Kealyn! We appreciate your kind words about our customer service.
Demi did a great job! Demi Hwang was clear, efficient, and patient. She led me through the process, asked if I had any questions, and had a very pleasant demeanor. Thanks, Ms. Hwang!
Business response:
Thank you, James!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,204 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.