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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer Service is Great. Customer service is excellent. I usually get a live person rather quickly and they have always been courteous and helpful. I recently did a Roth conversion, which is irreversible, so I was nervous about the process. Adam walked me through it and the whole process went smoothly. They offer 1% transaction fees and no maintenance fees. Great experience overall. Highly recommend.
Business response:
Thank you for sharing your awesome experience with us! If you have any additional questions, please reach out to us.
Jonathan made my experience easy Jonathan made my experience easy. He guided me through linking my funding source and monitored it every day since I was having issues linking it. I look forward to investing with ITrust.
Business response:
Thank you for choosing us, David! Enjoy the platform.
I just opened a new account with ITrust… I just opened a new account with ITrust Capital and it was easy. My rep Ben walked me through how to tranfers funds from another IRA I have and now I'm just waiting for funds to be transferred. He answered all my questions and even followed up with an email to see if I had additional questions which I did. Though I'm just beginning with ITrustCapital - so far it's a fitting name, now we wait and see.
Business response:
Thank you, Carmen! We're happy to hear about your positive experience with Ben. Please reach out for any additional questions or concerns.
Good job Alex Good job Alex! Wonderful experience and timely response by ITrust. The website is simple and intuitive.
Business response:
Thank you for sharing your positive experience with Alex! Please contact us for any additional questions or concerns.
Jonathan was very helpful Jonathan was very helpful! Answered all my questions and knew what he was talking about! Give this guy a raise!!!
Business response:
Thank you, Alex! Our team goes above and beyond, especially Jonathan. Please reach out if you have any additional questions.
I had a great phone support session… I had a great phone support session with Jessica. I am not the most tech saavy person, and she helped me set-up my 2 factor authentication. She was extremely pleasant, helpful, and patient! Thank you for such superb service!
Business response:
Thank you, Mark! Superb service is what we strive for. Please reach out for any additional questions or concerns.
Chad with Itrust Customer Support was… Chad with Itrust Customer Support was excellent at answering my several questions. It's a breath of fresh air to hear someone who speaks perfect English, (Not from India with a thick accent). While I respect all people, I also have a severe hearing loss issue and when I speak on the phone with a thick accent from any country, I struggle understanding them. Chad was also very knowledgeable. I had contacted support about a week earlier and ended up needing to call back when I encountered ... read more
Business response:
Thank you, Ken! Please reach out if you have any additional questions or concerns in regards to your IRA. Enjoy the platform!
Jimmy was amazing Jimmy was amazing, thoughtful, professional, and very detailed! Thank you for being an asset to iTrustcapital!
Business response:
Thank you for sharing your amazing experience with Jimmy. If you have any additional questions, please reach out to us.
Thank you Ben G for your help with my… Thank you Ben G for your help with my banking issue. Very quick and great customer service! Thank you sir
Business response:
Thank you, William! Please contact us if you have any other questions in regards to your IRA. Enjoy the platform!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,167 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 8:00 a.m.