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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Raphael was a great help Raphael was a great help. Reassuring and he clearly understood my concerns. A very good experience for a tech support call.
Business response:
Thank you, Brian! We’re glad Rafael was able to provide a reassuring support experience.
Darya in FinOps was very pleasant and… Darya in FinOps was very pleasant and helpful even when I told her she was mistaken in a document that I sent. I'm not tech savvy at all and I was the one who was wrong by sending the wrong document. Also Sydney was also very helpful in getting my documents to Darya.
Business response:
Thank you, David! We’re so glad Darya and Sydney were able to assist you with handling your documents.
Rafael was very pleasant Rafael was very pleasant, helpful, and patient. 😊
Business response:
Thank you for the positive feedback, David!
We love ItrustCapital We love ItrustCapital Amazing customer service for sure!! Specially Chris Lee amazing thank you so much for all your help!!
Business response:
Thank you, Deibis! We’re so glad you’ve had an amazing experience with our team.
Jeff and Fuji are both very helpful and… Jeff and Fuji are both very helpful and good communicators. Kept me informed every step of my Roth Conversion.
Business response:
Thank you, Steve! We’re so glad Jeff and Fuji kept you informed every step of the way.
Quick Quick, easy, courteous assistance, thank you!
Business response:
Thank you for the positive feedback, Ryan!
Superior Support and Immediate Response My overall experience so far has been great in working with support from iTrust to ensure my funds are properly handled and into my account. Francisco specially had been patient with me as I work through my work calls while still in communication with him as he work through my account details. I like how I can either text or call him and don’t have to go through any automation or waiting to make contact with support. I am excited to start allocating my funds with iTrust.
Business response:
Thank you, Edric! We’re so glad Francisco was patient and flexible in assisting you, and that you value being able to connect directly with our support team.
ITrust staff are exceptional! Rafael was extremely patient and helpful while finalizing the RMD. All the staff at ITrust Capital are fantastic. That’s why when the company started offering the Premium Custody Account, I moved all my investments from another company that provided very poor customer service.
Business response:
Thank you, Ruth! We’re so glad Rafael provided patient and helpful support. Feel free to reach out to us with additional questions.
Romeo was very helpful in walking me… Romeo was very helpful in walking me through an account setup with beneficiary.
Business response:
Thank you, Harry! We're glad Romeo was able to help you out.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,630 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.