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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service Excellent customer service. Easy account set up and trading!
Business response:
That's what we strive for! Thank you, Gina!
Funding process takes too long Funding process takes too long. I wish my IRA account is linked to bank account that allows me to wire money over for cash contribution.
Business response:
Thank you for your review, and we apologize for the delay. Enjoy the platform!
I'm very please and satisfied I opened… I'm very please and satisfied I opened this account to trade. The very low fees, the 1% fee helps and motivates even more to keep buying. Especial thanks to Director of Client Experience, Jared Feldman to walk me through in the process of opening this account and for his fast response to my E-mails. Keep Up the good work, guys (Customer service) 5 Stars plus many thumps up.
Business response:
Thank you, Rosario! Have fun on the platform!
Selling Problem Was Old Browser Version Jesus Santana helped me figure out my selling issue with their website. Turns out it was my out of date browser! My browser was not allowing me to enter an amount of tokens to sell. Simple fix once we figured it out. Thanks Guys!
Business response:
Our team goes above and beyond, especially Jesus! Thank you, Matthew!
Easy set up process and great support Easy set up process and very good communication between setup and funding. I made one error during the setup and had to contact support to get it corrected. The support team responded to my email within 2 hours and made the correction immediately. Very professional and friendly.
Business response:
Thank you, Brenda! Enjoy the platform!
The best way to invest for the future The best way to invest for the future, and I find customer service to be very helpful - shout out to Jared Feldman!
Business response:
Jared is very helpful to clients, and we're glad he helped you out. Thanks, Eric!
Prompt Customer Service Billy Galicia at iTrustCapital was prompt in sending me the IRA Transfer Form after I messed up and sent the wrong file to them. I did require a couple of times of assistance throughout the process and customer service was there to help. Looking forward to the years ahead!
Business response:
Thank you for sharing your positive experience with Billy! We're looking forward to having you as a client! Happy investing!
Cutting Edge Investments, with Solid Price, and Service Beyond it’s Industries Maturity The title says it. They deliver at only the transaction fee, and do proper vetted storage with insurance. It isn’t perfect. They have more clients than their service has scaled to. That said, they got what I needed done fast and hand held through any place things slowed even for a bit. They care and for where the market is, they are by far the most mature option balancing features, service, and ease of use in a government and storage safe... read more
Business response:
Wow Nelson, thank you! Your review means a lot to us, and it's what our company strives for. Thank you so much, and have fun on the platform!
Great job guys !finally got me in with… Great job guys !finally got me in with you !Everybody there is doing a great job that I've worked with, Keep up the good work,
Business response:
We appreciate the positive review, Vincent! Thank you!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,652 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.