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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.816,789 reviews
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Biz's profile image
Biz 
10 months ago

Happy customer - Rafael was awesome. Rafael was awesome helping me with an IRA conversion. I have been treated well over the years and appreciate iTrust's custody policy. I also prefer the trading fees with no yearly overhead for a long term account like this. 

Business response:

Thank you! We appreciate your kind words and are glad you value our custody policy and fee structure. 

Steven Kathi's profile image
Steven Kathi 
10 months ago

Excellent customer support and security I want to thank Alyssa Ebner for the excellent support given several times. I use both IRA and custody services at iTrustCapital and I am happy with the level of support, clarity of information paired with high level of security that they provide. 

Business response:

Thank you, Steven! We are so happy to hear that you are satisfied with our platform. 

Melissa's profile image
Melissa 
10 months ago

David was extremely helpful and kind David was extremely helpful and kind. My husband and I were confused and had questions concerning a recent transaction. David was patient - even when our connection kept breaking up. He made sure he understood our concerns and questions and then clearly communicated what our next steps needed to be. He double checked everything with our account. Even though my husband had called several times before. David was the first to catch and correct the date they had for my husband’s birthday. Cal... read more

Business response:

Thank you, Melissa! We're happy to hear that our team member was patient and thorough in addressing your concerns. 

Rich Klimkowski's profile image
Rich Klimkowski 
10 months ago

Third time I have used ITrust Third time I have used ITrust, each time they have provided wonderful service. This last interaction with Aryton was as expected fabulous. 

Business response:

Thank you, Rich! We appreciate your continued trust in our service. 

Russell Schwartz's profile image
Russell Schwartz 
10 months ago

Fast and efficient processing of my… Fast and efficient processing of my withdrawal request. My first few requests took over a week to process. Now they can do them in days. 

Business response:

Thank you, Russell! We're happy to hear that your recent withdrawal requests were processed quickly. 

Paul Nepomuceno's profile image
Paul Nepomuceno 
10 months ago

The service was excellent The service was excellent. The 401K rollover was seamless, they supported me through the process with clarity and diligence. 

Business response:

Thank you, Paul! We are happy to hear that you had a smooth experience with our team. 

deb burns's profile image
deb burns 
10 months ago

Josh helped me set up my authenticator… Josh helped me set up my authenticator app so i no longer need a password. Deb B 

Business response:

Thank you, Deb! We're glad you found the authenticator app setup helpful. Please reach out if you have any other questions. 

Conrad Loyd's profile image
Conrad Loyd 
10 months ago

Great customer sevice Customer service has been wonderful. Romeo followed up with me about my transfer. The staff at I trust capital as made the process very simple and have been with me every step of the way. 

Business response:

Thank you, Conrad! We appreciate you sharing your positive experience! 

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Shannon 
10 months ago

Julian is very good at listening Julian is very good at listening. He is very knowledgeable about I trust capital. He Is a thoughtful person and having this phone number to text or call is very helpful. I feel when I talk to him I’m getting good information about itrust capital and feel confident in his ability to answer my questions. He is the best! 

Business response:

Thank you, Shannon! We're so glad to hear that you had such a positive experience with Julian. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 16,789 reviews. 

When is iTrustCapital open?

iTrustCapital is open now. It will close at 5:00 p.m.