This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I worked with Chad today and he was… I worked with Chad today and he was incredibly helpful in getting some personal information changed and helping gets funds transferred out to my account!
Business response:
Thank you, Mary! We're so glad to hear that you had a positive experience with Chad.
Was having issues setting my account up… Was having issues setting my account up spoke to a customer service rep, he was very nice but needed to connect me with another person. He said Jonathan would be able to fix the problem. I gave him my information and he said Jonathan would give me a call. Jonathan called the next day and he had me all squared away in less than 5 minutes. Don’t know how he did it but I did the exact same thing the previous rep asked me to do, I guess Jonathan just had the Midas touch. Both reps were ve... read more
Business response:
Thank you, Nicholl! We're so glad to hear that you had a positive experience with our customer service team.
NEWBEE! I'm still working out the kinks with the account, but so far everyone that I have spoken to including Aryton have been very helpful.
Business response:
Thank you, GF! We appreciate your feedback and are glad to hear that you've found our team helpful.
Jonathan was AWESOME Jonathan was AWESOME! So patient when I called in as he helped me get some of the issues around funding my new account sorted out. He’s the second person I dealt with in customer service that was fantastic. This tells me their business model is SOLID. This will translate into moving more family members into this platform, for which they have a Rewards program. Bravo!👏🏽
Business response:
Thank you, Kalani! We are thrilled to hear about your positive experience with our customer service team.
Julian Julian, was knowledgeable, provided assistance answering questions pertaining to contributions and establishing a new account. Thank you
Business response:
Thank you, Jeff! We appreciate you taking the time to share your positive experience.
I just set up an account at Itrust… I just set up an account at Itrust Capital, which I have been interested in doing for a few months, but I had a ton of questions-logistics about the platform, company info, etc. I did my own research, but it always comes down to the first contact with client service. I spoke with Jonathan Kim, he was so helpful, patient, and knowledgeable. I finished the set-up with him over the phone and got answers to all my little nit-picky questions. So appreciated!
Business response:
Thank you, Lindsay! We are thrilled to hear about your positive experience with our company and Jonathan.
Annual RMD Experience I had to take my annual RMD and Josh assisted me in the final phase. He was very patient and courteous. He addressed my concerns and was able to answer my questions. A great experience.
Business response:
Thank you, Michele! We appreciate the positive feedback.
Personalized attention. It was very helpful that Jonathan sent me a text message 2. Let me know ASAP that my funds were available to trade before tax your end.
Business response:
Thank you, Daniel! We're glad to hear that you had a positive experience with Jonathan.
Jessica Lezama was very refreshinging and… Jessica Lezama was very refreshing and courteous the entire call as she navigated through our difficulties. I have been recommending iTrust to co-workers and friends from the first time I set up accounts for both my wife and I.
Business response:
Thank you, Jonny! We appreciate your kind words and are thrilled to hear about your positive experience with Jessica.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,271 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.