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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always receive prompt responses Always receive prompt responses. And answers to questions.
Business response:
That's what we strive for! Thank you, Keith!
Amazing customer service Amazing customer service. Had answers to all my questions very quickly. Very excited to start my savings with ITrust.
Business response:
Thank you, Nelson! Have fun on the platform.
Excellent service! Excellent service! Love how easy the process is!!
Business response:
Thank you, Marlon! Enjoy!
True Value Issues Values of coins do not seem to reflect daily fluctuations very accurately. Also, it's hard to tell overall value of all investments (whether I'm up or day for the day or overall across all coins). On the other hand, the buying/selling is very user friendly and I love that the fees are literally only 1% for any buy/sell and there are no other fees. Also wish there were more buy/sell options like limit/stop/etc.
Business response:
Hi Matthew, Thanks for the feedback, it's quite constructive. We will have stop orders added as a feature hopefully by the end of this quarter and will continue to add charts/value aesthetics in future updates of our dashboard. We take the prices, which are among the best in the Crypto IRA industry, directly from our liquidity provider. Every single exchange will have a different bid-ask spread. Currently, we are looking to add more liquidity providers so that our clients can always attain ample liquidity and get the best pr... read more
Smooth. Process is very easy and straight forward.
Business response:
Thank you, Mark!
Smooth transition with easy to… Smooth transition with easy to understand instructions.
Business response:
Thank you! Enjoy the platform!
Very Thankful to Diego Once again, I-trust Capital came through for me. I received a timely response for my request and felt my needs were considered with high priority concerning the transferring of funds to my account. This is how I felt with Diego C. as he dealt with my particular case. I'm very thankful for his efforts and professionalism.
Business response:
Thank you for sharing your awesome experience, Robert! Diego provides high-quality service to clients.
The last person I dealt with was very… The last person I dealt with was very on point and solved the problem instantly. Know for the several other individuals it took like 24 hours to get a response back. Also, why can't you have someone live we can talk to rectify the situation. I'm happy all is done but it shouldn't take a week to transfer funds once the check is processed in your system. I love the platform and the layout.
Business response:
Hi Jerry, Thanks for being a part of our community. We feel like we bring a dynamic balance of quality client experience while also having the most competitive fees in the industry. With the demand we've seen this year, we have sought to maintain that balance and continue to add more staff and technology to service our ever-growing client base. Thanks again for your patience. We should also note that our bank has a standard 3-business day hold on checks.
So far a positive experience So far a positive experience. Trent facilitated a smooth onboarding. Couldn't have been easier. My only negative is the 1% transaction fee. $70k in buys and down $700 right out if the gate, but with 20 years to let me BTC, ETH, and SOL purchases accrue, I'm expecting a very large retirement nest egg.
Business response:
Glad to hear about your positive experience with us! Thank you!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,652 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.