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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don't like that I can't stake ADA I don't like that I can't stake ADA. I also wish we had more traditional asset selection.
Business response:
Hi William, we do have gold and silver, and will look to add new asset types later this year. It's hard to comment on ADA staking given the regulatory climate, but we'll continue to explore every avenue we can for our clients. We truly appreciate your commitment to the platform.
Low trading fees Low trading fees. Easy to use platform
Business response:
Thanks for the feedback and being a part of this community, D Green!
Still waiting on the Google Play app Still waiting on the Google Play app. Its taking too long.
Business response:
Hi William, thanks for your feedback. We're hoping to have the Android App available as soon as we can this year. We truly appreciate your patience and commitment to the platform!
I love the services you offer. I love the services you offer. I do have some criticism though, there is no option for easy DCA strategy. There are no no options for stop loss. When I buy the price is always higher than what I see on trading view. And I am out of phone service area but I have access to Wi-Fi (Fishing vessel, Bering Sea) so the best way I can all questions is through Twitter. I've sent a few DMs and I have not got a response. Keep up the good fight. And relist algo and XRP asa legally p
Business response:
Thanks for your constructive feedback, Aaron. We are hoping to have a DCA feature later this year, it's certainly on our radar! If you'd like to reach us, please make sure to submit a request via Help.iTrustCapital.com as a general request, as we respond to those same-day! Once again, thanks for your review and candor.
loved starting my own account but the… loved starting my own account but the reward for a referral being an electronic card was difficult for myself and my friend we both seemed to lose the bonus and were not able to convert it to a useable card. We both thought it would just be added to our account.
Business response:
Hi James, we are sorry to hear that you are disappointed with the structure of the referral program. For those who are referred in, we can fund their accounts directly, but due to compliance reasons, we are unable to directly fund the account of someone who is the referrer. Thanks for participating in the program!
My experience has been stress free and… My experience has been stress free and easy. Glad I found itrustcapital, I am grateful.
Business response:
Glad to hear it, Robert!
EASY, Customer service (phone) was great This was exceptionally easy and was great.
Business response:
Thanks for the feedback, Brett! We're happy to have you onboard.
Delay in funding I had some trouble getting the account funded. J in customer service was quite responsive. I hope they can resolve whatever technical issues they have from time to time. In the end, it seems to have worked out. My account was funded.
Business response:
Your account will be funded early tomorrow. We truly apologize for the delay. We've experienced some issues for clients who were trying to onboard during our technology integration with our new Qualified Custodian. These issue are actively being resolved.
Excellent service Excellent service! Prompt responses to all my email requests. Also, company maintains good communication regarding recent development and the security of our funds.
Business response:
Thank you for the positive feedback, Zulaima! Our goal is to maintain transparency and foster excellent communication with all of our clients.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 10,004 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.