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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love iTrustCapital it is for all I love iTrustCapital it is for all, and grow capital by trad with tax free specially people like me we don’t have IRA benefit from work .
Business response:
Thank you, Daniel! Please reach out to us if you have any questions or concerns!
Access to costumer service is very… Access to costumer service is very limited. My Ake an appointment with costumer service to talk about your accounts or problems is ridiculous. The platform actually is very easy an simple to access. Also I don’t receive any total value that you guys get from my previos administrators for the total value of the IRA transfer to your account; to make sure that PRIMERICA transfer all my funds
Business response:
Hi Alberto, We appreciate you being a new member of this community. It looks like your account was funded within 8 business days, which is great timing considering our high volume of IRA transfers. As for the remaining funds at Primerica, we will have a member of our team reach out to you today with next steps. In general, please don’t hesitate to message us directly via Help.iTrustCapital.com or call us at (562) 600-8437 during regular business hours."
I'm trusting and trusting and I'm trusting and trusting and, man oh man the site keeps saying I need to verify my emails to continue. I need to continue. Please let me invest...
Business response:
Thank you for your trust, we won't let you down. Someone from our CX team will reach out to you right away. Based on your Trust Pilot username, we are unable to identify your account. Please reach out to clientrelations@itrustcapital.com and add "ATTN CX" to your subject line.
Great support Great support. They made the IRA rollover process easy to complete.
Business response:
Excellent support is what we strive for! Thank you, Craig!
Real People One of my biggest concerns, when considering with whom to trust my money, was the prospect of dealing with a faceless, impersonal bureaucracy, staffed by customer service of the lowest bidder. I’m pleased to say that iTrustCapital has provided me, in the person of Arianah, a friendly, knowledgeable, US Based, English speaking, personal point of contact, who has proved more than willing to walk me through an endeavor, entirely new and unfamiliar to me.
Business response:
Wow Thauron, thank you so much! Please reach out to us if you have any additional questions or concerns!
I'm impressed by the quick responses to… I'm impressed by the quick responses to all my questions, even over the weekend.
Business response:
Excellent client experience is what we strive for! Thank you, Kurt!
Recent customer and have been happy… Recent customer and have been happy thus far. Support has been super responsive and proactive.
Business response:
That's what we strive for! Thank you, Ryan!
IRA rollover This was my first time to rollover my IRA, but they made it a very easy to follow step by step process with very good communication along the way.
Business response:
Thank you for choosing us! Please reach out to us for any additional questions or concerns.
I want to learning more about investment I want to learning more about investment
Business response:
Thank you, Chuc!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 10,041 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.